下载App
资质规则
旅行
账户
SJKim9458
Disappointing Experience at the Information Center
Noboribetsu International Tourism And Convention Association的点评
点评：My experience was, unfortunately, similar to what others have described. I visited on the afternoon of Wednesday, June 25, 2025, with my son, and the staff member at the information center made us feel unwelcome and uncomfortable.
In my view, anyone working at a visitor center should have an attitude of being informative. However, the woman we spoke to responded to our questions with short, dismissive answers and quickly returned to her work without offering any additional assistance. When I asked about local bus service, she said, “What bus?” in an annoyed tone. When I asked about bike rentals, she named one place (Anex), and when I asked if there were others, she curtly replied, “That’s it,” and sat back down. Finally, when I asked for a brochure or map, she didn’t even get up—just pointed and said, “It’s over there.”
My son later said, she acted like we were her obstacles: That really sums it up.
Travelers rely on local information centers to feel welcomed and informed. Sadly, this experience gave us a poor impression of the town. I’ve visited many tourist centers around the world, and this is the first one that left such a negative impression. I truly hope steps are taken to ensure more positive and helpful interactions for future visitors.
In my view, anyone working at a visitor center should have an attitude of being informative. However, the woman we spoke to responded to our questions with short, dismissive answers and quickly returned to her work without offering any additional assistance. When I asked about local bus service, she said, “What bus?” in an annoyed tone. When I asked about bike rentals, she named one place (Anex), and when I asked if there were others, she curtly replied, “That’s it,” and sat back down. Finally, when I asked for a brochure or map, she didn’t even get up—just pointed and said, “It’s over there.”
My son later said, she acted like we were her obstacles: That really sums it up.
Travelers rely on local information centers to feel welcomed and informed. Sadly, this experience gave us a poor impression of the town. I’ve visited many tourist centers around the world, and this is the first one that left such a negative impression. I truly hope steps are taken to ensure more positive and helpful interactions for future visitors.
翻译：不幸的是，我的经历和其他人描述的很相似。2025年6月25日，星期三下午，我带着儿子去了那里，信息中心的工作人员让我们感到不受欢迎，很不舒服。
在我看来，任何在游客中心工作的人都应该有提供信息的态度。然而，我们采访的那位女士对我们的问题回答得简短而冷淡，然后很快就回去工作了，没有提供任何额外的帮助。当我问到当地的公交服务时，她恼火地问：“什么公交车？”当我问到自行车租赁时，她提到了一个地方（Anex），当我问是否还有其他自行车租赁时，她简短地回答：“就是那里”，然后坐了回去。最后，当我要小册子或地图时，她甚至没有站起来，只是指着说：“就在那边。”
我儿子后来回忆说，她表现得好像我们是她的障碍：这真是个缩影。
旅行者依靠当地的信息中心来感受到欢迎和信息。遗憾的是，这次经历给我们留下了不好的印象。我去过世界各地的许多旅游中心，这是第一个留下如此负面印象的。我真心希望政府能采取措施，确保未来游客能有更多积极有益的互动。
在我看来，任何在游客中心工作的人都应该有提供信息的态度。然而，我们采访的那位女士对我们的问题回答得简短而冷淡，然后很快就回去工作了，没有提供任何额外的帮助。当我问到当地的公交服务时，她恼火地问：“什么公交车？”当我问到自行车租赁时，她提到了一个地方（Anex），当我问是否还有其他自行车租赁时，她简短地回答：“就是那里”，然后坐了回去。最后，当我要小册子或地图时，她甚至没有站起来，只是指着说：“就在那边。”
我儿子后来回忆说，她表现得好像我们是她的障碍：这真是个缩影。
旅行者依靠当地的信息中心来感受到欢迎和信息。遗憾的是，这次经历给我们留下了不好的印象。我去过世界各地的许多旅游中心，这是第一个留下如此负面印象的。我真心希望政府能采取措施，确保未来游客能有更多积极有益的互动。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
