点评:We were planning to visit this winery as an international group of eight people (from Ukraine, Austria and Russia), but were explicitly refused service after being asked to disclose our nationalities.
In the correspondence, the winery clearly stated:
“We do not host and serve Russians” and “We decide who to serve, who not.”
This was not about availability — they initially mentioned being fully booked for the peach blossom dinners, but when we asked about visiting on other dates, the refusal was repeated specifically based on nationality.
What is especially concerning is that this is a business that publicly promotes its services, accepts bookings, and operates in the hospitality sector — yet openly refuses guests based on where they are from.
Our group included people from different countries who were perfectly comfortable being together, but the venue refused to host us as a group solely due to nationality.
This is, in our opinion, a clear case of discrimination and a very troubling approach in a country that positions itself as welcoming to international visitors.
Before writing this review, we also noticed multiple similar complaints in Google reviews describing the same issue, although the page now appears to be unavailable.
I hope future visitors are aware of this policy before planning their visit.
翻译:我们原本计划以八人国际旅行团(来自乌克兰、奥地利和俄罗斯)的形式参观这家酒庄,但在被要求透露国籍后,却遭到了断然拒绝。
酒庄在信函中明确表示:
“我们不接待俄罗斯游客”以及“我们决定接待谁,不接待谁。”
这并非因为名额已满——他们最初提到桃花晚宴已订满,但当我们询问其他日期是否可以参观时,他们再次以国籍为由拒绝了我们。
尤其令人担忧的是,这家酒庄公开宣传其服务,接受预订,并在酒店行业运营——却公然以国籍为由拒绝接待客人。
我们团队成员来自不同国家,彼此相处融洽,但酒庄却仅仅因为我们的国籍就拒绝接待我们。
我们认为,这显然是一种歧视,在一个标榜自己欢迎国际游客的国家,这种做法令人非常不安。
在撰写这篇评论之前,我们也注意到谷歌评论中有多条类似的投诉,描述了同样的问题,尽管该页面现在似乎已无法访问。
我希望未来的游客在计划行程之前能够了解这项政策。