下载App
资质规则
旅行
账户
Tripadvisor用户
Very rude service
Garda Bike Shop的点评
点评：Very rude service. We have used this rental for ten years but won’t be using anymore.
We hired two regular mountain bikes for three hours. After one hour’s ride on an asphalted route, the tire of the other bike broke for no apparent reason. We walked two hours back to the rental. Obviously we were upset as the trip went awry. When we expressed our disappointment, and didn’t even ask the money back, the guy at the rental merely said it is not their job to teach us how to ride a bike or how to mend it. There were no apologies or sympathy, just a very defensive, arrogant and rude response to a very unfortunate situation.
We understand that tyres may break, it is part of the game. But what we do not understand is the rudeness with which the mishap was encountered. We will never use this company again and recommend that others won’t use it either. There are several companies to choose from.
P.s. Helmets and locks are not included in the rental prize.
We hired two regular mountain bikes for three hours. After one hour’s ride on an asphalted route, the tire of the other bike broke for no apparent reason. We walked two hours back to the rental. Obviously we were upset as the trip went awry. When we expressed our disappointment, and didn’t even ask the money back, the guy at the rental merely said it is not their job to teach us how to ride a bike or how to mend it. There were no apologies or sympathy, just a very defensive, arrogant and rude response to a very unfortunate situation.
We understand that tyres may break, it is part of the game. But what we do not understand is the rudeness with which the mishap was encountered. We will never use this company again and recommend that others won’t use it either. There are several companies to choose from.
P.s. Helmets and locks are not included in the rental prize.
翻译：服务极其粗鲁。我们使用这家租车服务已有十年，今后不会再用了。
我们租了两辆普通的山地车，租用时间为三小时。在铺有柏油路的路线上骑行了一小时后，另一辆车的轮胎毫无征兆地爆了。我们又步行了两小时才回到租车处。显然，由于行程彻底搞砸，我们非常沮丧。当我们表达出失望情绪时，甚至都没要求退款。那个租车点的工作人员只是冷冷地说，教我们如何骑自行车或如何修理自行车并非他们的职责。他既没有道歉也没有表现出丝毫同情，只是以一种极度防御性、傲慢且无礼的态度来回应这一极其不幸的状况。
我们明白轮胎有可能损坏，这也是骑行过程中可能发生的状况。但我们无法理解的是，面对这种意外情况，对方竟能表现得如此粗鲁无礼。我们绝对不会再光顾这家公司，也劝其他顾客也别去。其实市面上还有许多其他的租车公司可供选择。附言：头盔和锁具不包含在租赁费用中。
我们租了两辆普通的山地车，租用时间为三小时。在铺有柏油路的路线上骑行了一小时后，另一辆车的轮胎毫无征兆地爆了。我们又步行了两小时才回到租车处。显然，由于行程彻底搞砸，我们非常沮丧。当我们表达出失望情绪时，甚至都没要求退款。那个租车点的工作人员只是冷冷地说，教我们如何骑自行车或如何修理自行车并非他们的职责。他既没有道歉也没有表现出丝毫同情，只是以一种极度防御性、傲慢且无礼的态度来回应这一极其不幸的状况。
我们明白轮胎有可能损坏，这也是骑行过程中可能发生的状况。但我们无法理解的是，面对这种意外情况，对方竟能表现得如此粗鲁无礼。我们绝对不会再光顾这家公司，也劝其他顾客也别去。其实市面上还有许多其他的租车公司可供选择。附言：头盔和锁具不包含在租赁费用中。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
