点评:My husband and family golfed here while on a trip in August. What a horrible experience, overpriced, little options for booking and a director Javier Duran that doesn’t care one bit about the customer experience!
My husband booked over the phone for 3 people with carts and was told closer to the date that there were no carts available. Yet the VIP option came with carts so he was forced to book this for 4 people to be able to get carts, to seek some cover from the blazing sun. As expected this was a huge extra cost as well.
They had the first T time of the day and when they arrived early to warm up, everything was closed and no staff around to help.
There was no cart person with refreshments at any point during the game. There were also no snacks or refreshments available prior to starting the game.
The clubs were very old and not something to be expected from a so called “high end golf course”!
After reaching out to the golf course and getting in touch with Javier, hopeful that he would help resolve this issue…he never bothered replying after his initial reply.
A hugely disappointing experience for our group and I can say that we will never waste money booking here again and neither should anyone reading this…spend your money elsewhere!!!
翻译:我丈夫和家人八月份旅行时在这里打过高尔夫球。真是糟糕的体验,价格过高,预订选项少,而且经理 Javier Duran 一点也不关心客户体验!
我丈夫打电话预订了三人套餐,带球车,但临近日期时被告知没有球车了。然而,VIP 套餐带球车,所以他被迫预订了四人套餐,这样才能有球车,躲避烈日。不出所料,这笔额外费用也相当高昂。
他们当天刚好是第一个T区,当他们提前到场热身时,所有设施都关门了,周围也没有工作人员帮忙。
比赛期间没有球车服务员提供茶点。比赛开始前也没有小吃和茶点。
球杆非常老旧,完全不符合所谓的“高端高尔夫球场”的配置!
我联系了高尔夫球场,并与 Javier 取得了联系,希望他能帮忙解决这个问题……但他在回复之后就再也没有回复过我。
这对我们团队来说是一次非常令人失望的经历。我可以说,我们再也不会在这里预订了,任何看到这篇文章的人也不应该……把钱花在其他地方吧!!!