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Nicole M
Believe The Bad Reviews
Mountain Pine Adventures的点评
点评：Before going, I contacted MPA to find out if I needed a reservation and was told I could "just show up" on that day. When I showed up, i saw a big OPEN flag waving in the breeze before being greeted by a huge, beautiful German Shepherd. I love dogs and was even more delighted when a second one appeared. It was all downhill after that.
The dogs accompanied me to a building with a TICKETS sign and a small, open window. Wallet in hand, I peered into the darkness but saw no one. After a minute or so, I heard a shuffling sound. I said "Hello?" which scared the life out of the young woman who was scuttling around in a second, darker room. She then came out of the building and instructed me to call the number posted on another window to get "them". Meanwhile, a car stops in the parking lot and an older woman gestures to a nearby shed while asking if its a bathroom. The kind (albeit misguided) young woman pauses before stating "it isn't finished yet" and telling the woman she could "go over there". She was pointing at a small, wooded lane across the road. Whether there was a building or merely bushes, I do not know. I digress.
I tried multiple times to call the number but was met with complete silence before realizing the cell service was non-existent. The young woman had gone towards a blue roofed house behind the ticket booth so I headed there to see if she could get ahold of "them". My former friends, the German Shepherds, did not think that was a good idea as one of them came towards me with a warning growl. I immediately stopped and said "I'm okay, guys". The young woman answered for them by saying "They're not". Thankfully, the dogs were very well-trained and listened well to her. However, another wanton, potential zipliner might not be as wary. Again, I digress.
I explained that I couldn't get through hoping she might have a better avenue but she was as hapless as I. She tried calling many times before giving up and suggesting I continue to wait. I returned to my car just as it began to spit rain. I stated to think my adventure wasn't going to happen. But having seen the forecast I understood the rain was to be short- lived and resumed trying to call "them". I could hear the young woman chattering away down behind the ticket booth and hoped she was talking on her phone but she was probably chatting to the shepherds.
I continued to try the number because there was still five and a half hours before closing time and I was prepared to wait. Low and behold, my phone connected! No one answered but I was prompted to leave a message and/or a contact number. When the time came, I heard "The Eastlink customer is not taking messages at this time".
Finally, I gave up and decided to visit other businesses in the area. I inquired at one as to what the deal was with MPA and relayed my experience. I was asked "was there a black truck in the yard because that means he is there" JFC. I am a lifelong Cape Bretoner and understand this kind of statement. If this is pertinent information, maybe include it in the advertising.
So, I am left disappointed for myself, embarrassed that a CB business is so lacking in business sense and uncomfortable at what such sloppy communication means in their attention to detail in all standards of the business. I had read bad reviews before stating that reservation or not customers were dismissed. I put it down to cranky people from away just complaining. Nope, its the way this business runs.
The dogs accompanied me to a building with a TICKETS sign and a small, open window. Wallet in hand, I peered into the darkness but saw no one. After a minute or so, I heard a shuffling sound. I said "Hello?" which scared the life out of the young woman who was scuttling around in a second, darker room. She then came out of the building and instructed me to call the number posted on another window to get "them". Meanwhile, a car stops in the parking lot and an older woman gestures to a nearby shed while asking if its a bathroom. The kind (albeit misguided) young woman pauses before stating "it isn't finished yet" and telling the woman she could "go over there". She was pointing at a small, wooded lane across the road. Whether there was a building or merely bushes, I do not know. I digress.
I tried multiple times to call the number but was met with complete silence before realizing the cell service was non-existent. The young woman had gone towards a blue roofed house behind the ticket booth so I headed there to see if she could get ahold of "them". My former friends, the German Shepherds, did not think that was a good idea as one of them came towards me with a warning growl. I immediately stopped and said "I'm okay, guys". The young woman answered for them by saying "They're not". Thankfully, the dogs were very well-trained and listened well to her. However, another wanton, potential zipliner might not be as wary. Again, I digress.
I explained that I couldn't get through hoping she might have a better avenue but she was as hapless as I. She tried calling many times before giving up and suggesting I continue to wait. I returned to my car just as it began to spit rain. I stated to think my adventure wasn't going to happen. But having seen the forecast I understood the rain was to be short- lived and resumed trying to call "them". I could hear the young woman chattering away down behind the ticket booth and hoped she was talking on her phone but she was probably chatting to the shepherds.
I continued to try the number because there was still five and a half hours before closing time and I was prepared to wait. Low and behold, my phone connected! No one answered but I was prompted to leave a message and/or a contact number. When the time came, I heard "The Eastlink customer is not taking messages at this time".
Finally, I gave up and decided to visit other businesses in the area. I inquired at one as to what the deal was with MPA and relayed my experience. I was asked "was there a black truck in the yard because that means he is there" JFC. I am a lifelong Cape Bretoner and understand this kind of statement. If this is pertinent information, maybe include it in the advertising.
So, I am left disappointed for myself, embarrassed that a CB business is so lacking in business sense and uncomfortable at what such sloppy communication means in their attention to detail in all standards of the business. I had read bad reviews before stating that reservation or not customers were dismissed. I put it down to cranky people from away just complaining. Nope, its the way this business runs.
翻译：出发前，我联系了MPA以确认是否需要预订，对方告诉我那天“直接去就行”。当我到达时，看到一面大大的“开放中”旗子在微风中飘扬，接着一只体型庞大、漂亮的德国牧羊犬向我走来。我非常喜欢狗，当又一只狗出现时更是开心不已。从此之后，一切都很顺利。
那些狗带着我来到一处挂着“售票处”牌子且有一扇小窗户敞开的建筑物前。我手里拿着钱包，朝黑暗中望去，却没看到任何人。大约一分钟后，我听到了一阵窸窣声。我喊了声“喂？”，这把那个正在一间较暗的房间里匆匆忙忙活动的年轻女子吓得不轻。随后她走出大楼，吩咐我拨打另一扇窗户上贴的电话号码来叫“他们”过来。与此同时，一辆车停在停车场上，一位年长的女士指着附近的棚屋，询问那里是不是洗手间。那位心地善良（尽管有些糊涂）的年轻女子停顿片刻，然后说道：“还没完成呢”，并示意那位女士可以“去那边”。她指的是马路对面一条树木繁茂的小径。至于那里是有建筑物还是只有灌木丛，我就不得而知了。跑题了。
我多次尝试拨打那个号码，但始终只有一片寂静，后来才意识到那里根本没有手机信号。那个年轻女子朝售票处后面的一栋蓝屋顶房子走去，于是我也朝那里走去，想看看她能否联系上“他们”。我以前的朋友们——那些德国牧羊犬——觉得这不是个好主意，其中一只带着警示意味的低吼声朝我走来。我立刻停下脚步，说道：“我没事，伙计们。”那个年轻女子替它们回答说：“其实你有事。”幸运的是，那些狗训练有素，很好地听从了她的指挥。然而，另一个肆无忌惮的家伙……那些可能要玩滑索的人或许不会这么谨慎吧。唉，我又跑题了。
我解释说自己联系不上，希望她能找到更好的办法，但她和我一样毫无办法。她试着打了好多次电话，最后只好放弃，还建议我继续等待。就在雨开始下起来的时候，我回到了车里。我觉得自己的冒险计划恐怕要泡汤了。不过看过天气预报后，我知道这场雨不会持续太久，于是又开始试着给“他们”打电话。我能听到那个年轻女子在售票处后面喋喋不休地说个不停，我希望她是在打电话，不过很可能只是在和牧羊人们闲聊。
我继续拨打那个号码，因为离关门时间还有五个半小时，我愿意耐心等候。令人惊喜的是，电话居然接通了！虽然没人接听，但系统提示我可以留言或留下联系方式。到了指定时间后，我听到语音提示：“Eastlink的客服目前无法接收留言。”最后，我放弃了，决定去拜访这一地区的其他商家。我向其中一家询问了关于MPA的情况，并讲述了自己的经历。对方问：“院子里有一辆黑色卡车吗？因为那意味着他就在那儿。”天哪。我是在布雷顿角长大的，明白这种说法的含义。如果这属于有用的信息，或许可以把它写进广告里。
因此，我感到十分失望。很尴尬，这家CB商家竟然如此缺乏商业头脑；同时我也感到不安——这种敷衍了事的沟通方式，恰恰反映出他们在各项业务标准上对细节的忽视程度。我之前也看过一些差评，都说无论是否提前预订，顾客都被冷落不管。我当时还以为那些只是外地来的脾气不好的人在发牢骚罢了。然而事实并非如此，这就是这家商家的运作方式。
那些狗带着我来到一处挂着“售票处”牌子且有一扇小窗户敞开的建筑物前。我手里拿着钱包，朝黑暗中望去，却没看到任何人。大约一分钟后，我听到了一阵窸窣声。我喊了声“喂？”，这把那个正在一间较暗的房间里匆匆忙忙活动的年轻女子吓得不轻。随后她走出大楼，吩咐我拨打另一扇窗户上贴的电话号码来叫“他们”过来。与此同时，一辆车停在停车场上，一位年长的女士指着附近的棚屋，询问那里是不是洗手间。那位心地善良（尽管有些糊涂）的年轻女子停顿片刻，然后说道：“还没完成呢”，并示意那位女士可以“去那边”。她指的是马路对面一条树木繁茂的小径。至于那里是有建筑物还是只有灌木丛，我就不得而知了。跑题了。
我多次尝试拨打那个号码，但始终只有一片寂静，后来才意识到那里根本没有手机信号。那个年轻女子朝售票处后面的一栋蓝屋顶房子走去，于是我也朝那里走去，想看看她能否联系上“他们”。我以前的朋友们——那些德国牧羊犬——觉得这不是个好主意，其中一只带着警示意味的低吼声朝我走来。我立刻停下脚步，说道：“我没事，伙计们。”那个年轻女子替它们回答说：“其实你有事。”幸运的是，那些狗训练有素，很好地听从了她的指挥。然而，另一个肆无忌惮的家伙……那些可能要玩滑索的人或许不会这么谨慎吧。唉，我又跑题了。
我解释说自己联系不上，希望她能找到更好的办法，但她和我一样毫无办法。她试着打了好多次电话，最后只好放弃，还建议我继续等待。就在雨开始下起来的时候，我回到了车里。我觉得自己的冒险计划恐怕要泡汤了。不过看过天气预报后，我知道这场雨不会持续太久，于是又开始试着给“他们”打电话。我能听到那个年轻女子在售票处后面喋喋不休地说个不停，我希望她是在打电话，不过很可能只是在和牧羊人们闲聊。
我继续拨打那个号码，因为离关门时间还有五个半小时，我愿意耐心等候。令人惊喜的是，电话居然接通了！虽然没人接听，但系统提示我可以留言或留下联系方式。到了指定时间后，我听到语音提示：“Eastlink的客服目前无法接收留言。”最后，我放弃了，决定去拜访这一地区的其他商家。我向其中一家询问了关于MPA的情况，并讲述了自己的经历。对方问：“院子里有一辆黑色卡车吗？因为那意味着他就在那儿。”天哪。我是在布雷顿角长大的，明白这种说法的含义。如果这属于有用的信息，或许可以把它写进广告里。
因此，我感到十分失望。很尴尬，这家CB商家竟然如此缺乏商业头脑；同时我也感到不安——这种敷衍了事的沟通方式，恰恰反映出他们在各项业务标准上对细节的忽视程度。我之前也看过一些差评，都说无论是否提前预订，顾客都被冷落不管。我当时还以为那些只是外地来的脾气不好的人在发牢骚罢了。然而事实并非如此，这就是这家商家的运作方式。
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