点评:HORRID EXPERIENCE! This place should not be operating! I began planning a memorial to scatter my nephews ashes TWO months in advance. I made the reservation, and then followed up THREE more times to be certain as relatives were flying in from Montana, and three from Chicago - to attend the memorial. I called TWO days prior and was assured they had my reservation in their book and would see me at 10am the morning planned. Several family members were flying back home immediately following. We arrive as scheduled and NO ONE WAS THERE! I called and went to voice mail. I had a cell phone number which did not work. I called again and got someone who asked if I was calling for a TOUR!! NO!! We were waiting at the dock with my nephews ashes. He said he'd send someone there. I called back and he asked if we wanted a Captain!! YES!! After 20 minutes we abandoned our plans and will hold this at another time. SO DISAPPOINTED, WORDS FAIL ME!!
翻译:可怕的经历!这个地方不应该营业!我提前两个月开始计划一个纪念馆来撒我侄子的骨灰。我做了预订,然后又跟进了三次,以确定亲戚是从蒙大拿飞来的,还有三个是从芝加哥飞来的——参加纪念活动。两天前我打电话给他们,并向他们保证他们在他们的预订中有我的预订,并且会在计划的早上 10 点见我。几个家庭成员紧随其后飞回家。我们如期到达,没有人在那里!我打电话去语音信箱。我有一个无法使用的手机号码。我又打了电话,有人问我是不是要参加 TOUR!!不!!我们带着我侄子的骨灰在码头等着。他说他会派人过去。我回电话,他问我们是否想要船长!是的!! 20 分钟后,我们放弃了我们的计划,将在另一个时间举行。太失望了,言语让我失望!