点评:We visited the spa and it was sadly disappointing. We left early . The areas inside the spa facility were cold.
The Sauna wasn’t working and a pool next to the swimming pool was empty of water .
There was no paper cones to drink water from, which is near a display area of products . Hose Pipes were running along the floor. Paint flaked in some areas of the spa.
The shower near to the indoor pool had its button stuck in .
In the Changing area one toilet was blocked and the dispensers in the Male showers were hanging down .
The Preparation for our evening session appeared slight.
I contacted the spa the moment we arrived back home . Since then we have contacted them a further 3 times and the reception themselves have escalated the matter for a response . They will not reply .
We never asked for a refund but did suggest tickets for another time as every place can have an off day . Looking at the reviews it isn’t .
We were planning a Spa weekend , we won’t be doing that now.
Something has gone wrong here .. I wish them well in putting it right .
翻译:我们去了水疗中心,结果非常令人失望。我们提前离开了。水疗中心内部很冷。
桑拿房坏了,游泳池旁边的泳池也干涸了。
产品展示区附近竟然没有纸质饮水器。软管就那样横在地上。水疗中心的某些区域油漆剥落了。
室内游泳池附近的淋浴按钮卡住了。
更衣室里一个马桶堵了,男淋浴间的洗手液分配器也耷拉着。
我们晚上的护理准备工作似乎很敷衍。
我们一回到家就联系了水疗中心。之后我们又联系了他们三次,前台也已经把这件事上报,但他们仍然没有回复。
我们没有要求退款,只是建议换个时间,毕竟任何地方都有可能状态不好。但看了评论,看来他们并没有。
我们原本计划去水疗中心度个周末,现在取消了。
肯定是哪里出了问题……祝他们一切顺利,早日解决问题。