点评:Promised a lot more than it delivered. Started with a racist receptionist who I witnessed be rude to an Asian customer just for asking questions, he apologised to us for her few questions in front of her and dismissed her then spent 10 minutes chatting to us even recommending places to go in the local area whilst we waited for our slot whilst a huge queue built up behind. Happy to answer ours and go above and beyond but not hers apparently. Whilst we enjoyed the experience I did expect more. There are really just two areas, and we only paid for the basic experience but regardless the rays and sharks are just not hungry so no interest in the food offered and that could apply to anyone on the upgraded experience too. The acoustics weren’t great in the shark area to hear the presentation, there’s no signage or what to expect re timings once you’re in. The other 5 small tanks (about hot tub size) near the rays are underwhelming and in some cases too dirty to even see if anything’s in there. It felt run down. The 2 bigger tanks I felt were too small for the animals and too crowded with people trying to feed them. Unfortunately would not recommend the place.
翻译:承诺的远多于实际提供的服务。一开始遇到一位带有种族歧视倾向的前台接待员——我亲眼见到她因为一位亚洲顾客提问便对他态度恶劣。那接待员在我们面前为她的失礼行为道歉,随后将她打发走。我们等候服务时,她又花了10分钟与我们聊天,还推荐了当地值得一去的地方,而此时身后已经排起了长队。显然,她很乐意回答我们的问题并竭尽全力服务我们,但对那位亚洲顾客却全然漠视。虽然整体体验还不错,但我原本期望的其实更多。其实就只有两个区域,我们只购买了基础体验套餐。但不管怎样,那些鳐鱼和鲨鱼似乎并不饿,对提供的食物毫无兴趣,这种情况对于购买了升级体验套餐的游客来说可能也一样。在鲨鱼区,音响效果欠佳,很难听清讲解;进入之后也没有任何指示牌或关于时间安排的说明。那些位于射线装置附近的其他5个小水箱(大小约相当于按摩浴缸)实在不怎么样;有些水箱甚至脏得根本看不出里面有没有东西。整个地方给人的感觉很破旧。我觉得那两个较大的水箱对动物来说也太小了,而且有太多游客挤在那里喂食。很遗憾,我不推荐这个地方。