点评:Came for a day visit and upon check in, staff were friendly and knowledgeable. Then moved to my full body massage which was exceptional by Donna, clearly knew what she was doing, friendly, reassuring and my body the following days felt so much better for it.
The spa itself has a nice outdoor seating area and jacuzzi but would have been nice to enjoy a selection of drinks rather than just water.
Inside there were lots of areas to choose from which was nice as didn’t feel overcrowded.
We booked an afternoon tea with our package but it was very disappointing. We asked earlier on about making some plain sandwiches for one of the guests which they said would be fine, then when arriving at the restaurant they said it wasn’t an option. So that guest had no savoury options other than a small sausage roll. No hot drinks were offered throughout, when leaving we asked about hot drinks and the lady said it was self serve? We thought, ok we will just get a drink to go. But the machine was not working as needed water filter replacement or something along those lines.
Put a disappointing end to what have been a well needed relaxing day off of work.
翻译:我们来这里一日游,办理入住时,工作人员热情友好且知识渊博。之后我做了全身按摩,按摩师Donna的手法非常棒,她显然经验丰富,而且态度亲切,让人感到很安心。按摩后,我感觉身体在接下来的几天里都舒畅多了。
水疗中心本身有一个不错的户外休息区和按摩浴缸,但如果能提供更多饮品选择,而不仅仅是水就更好了。
室内有很多区域可供选择,这一点很不错,因为不会感觉拥挤。
我们预订了包含下午茶的套餐,但体验非常令人失望。之前我们询问过能否为一位客人准备一些简单的三明治,他们当时说可以,但到了餐厅后,他们却说不行。所以那位客人除了一个小香肠卷之外,没有任何其他咸味食物可以选择。整个过程中都没有提供热饮,离开时我们询问热饮的情况,工作人员说是自助的?我们心想,好吧,那就买一杯带走吧。但机器坏了,好像是需要更换滤芯之类的。
原本期待已久的轻松假期却以令人失望的方式结束。