点评:1. Emphasize staff to be POLITE. STAFF IS VERY RUDE!! When ask a malay staff where to line up, she seems dunwan to bother, then slowly answered, " I dun say you to line up". This gives a bad impact how Malaysian behave. It gives ashamed that Malaysian is impolite.
2. Can have tools for riders to know where to line up, eg: signboard. There are more than one bus. While holding bus ticket, we are very CONFUSED which bus to ride. Can guide riders where to sit.
3. Include staff who can speak multi language
4. Can put signboard not to VAPE & SMOKE
5. CLEAN THE WINDOW lah. How to see the view with unclean window?
6. Play some unique Malaysia music.
7. Have staff to monitor the bus if organise or not. There is a few little rider who shout and this affect others.
Hope that you can take these into considerations and upgrade your services! MALAYSIA BOLEH
翻译:1. 强调工作人员要有礼貌。工作人员很粗鲁!!当问马来工作人员在哪里排队时,她似乎不想打扰,然后慢慢回答说:“我不叫你排队”。这给马来西亚人的行为留下了不好的印象。马来西亚人不礼貌,这让人感到羞愧。
2. 可以为乘客提供工具,让他们知道在哪里排队,例如:招牌。有不止一辆巴士。拿着巴士票,我们很困惑要坐哪辆巴士。可以引导乘客坐在哪里。
3. 包括会说多种语言的工作人员
4. 可以放招牌,不要吸烟和抽烟
5. 擦窗户啦。窗户不干净怎么看风景?
6. 播放一些独特的马来西亚音乐。
7. 让工作人员监控巴士是否组织。有几个小乘客大喊大叫,这影响了其他人。
希望你能考虑到这些并升级你的服务!马来西亚宝莱