点评:Booked and visited for afternoon tea on Easter Sunday with family.beautifully presented eating area & tables looked lovely. Initially seated by entranceway which was quite drafty but on request staff cheerfully relocated us. Staff were well presented. Mistake made on vegan option & vegan afternoon tea was nothing like as good as vegetarian option. Disappointing and unnecesary. When charging the same price they should be equal in their 'specialness'. 2 versions of simnel/ oaty brown looking squares as opposed to chocolate eggs and macarons is lazy. The vegetarians at the table were pleased with food but less so with service. During our time there we had no one revisit the rable to check everything was ok, or offer further drinks. Especially after initial error this would be a basic expectation. Disappointing & surprising for the price bracket and location.
翻译:复活节周日,我和家人预订了下午茶。用餐区布置精美,桌椅也很漂亮。起初我们被安排在入口处,那里有点冷,但我们提出要求后,工作人员很爽快地帮我们换了座位。工作人员的着装也很得体。然而,素食选项出了错,而且素食下午茶远不如素食选项好吃。这令人失望,而且完全没有必要。既然价格一样,素食和素食的“特色”就应该相同。只有两种西姆内尔/燕麦棕色方块,而不是巧克力蛋和马卡龙,这显得很敷衍。同桌的素食者对食物很满意,但对服务不太满意。在我们用餐期间,没有人过来询问是否一切都好,也没有人主动询问是否需要续杯。尤其是在出现错误之后,这应该是最基本的服务。考虑到价格和地理位置,这样的服务令人失望和意外。