点评:The last time I was here was the year the park first opened 7 years ago - it is unfortunately showing its age due to a lack of cleaning and maintenance.
I brought a toddler to burn off some energy (30 July 2023). I asked the cashier if the grippy socks we had on were okay, and she said they were fine.
We entered the play area and were approached by another staff member within 15 minutes and told we had to go and purchase their socks. I explained that we were told our socks were fine by the cashier, and pointed out the other jumpers who were also wearing non-Flying Squirrel socks. She told me they had to be trampoline socks; that grip socks weren’t sufficient.
I spoke with the manager on duty, who was responsive and said she would speak to the cashier and ensure policies were consistently communicated by staff.
I don’t care about paying for socks, but it’s really hard to explain to a toddler who has just started jumping why she has to leave the area right after she got there to switch her socks.
The trampolines/surrounding padding themselves are in decent repair, but the carpets were seriously covered in debris/garbage and definitely needed attention.
The foam blocks in the toddler area were disintegrating and need replacement. There really isn’t much in that space, so we spent our time in the main area instead. Adding some extra equipment like the gymnastics wedges/padded balance beams would add more interest for the younger crowd.
There were only 2 arm chairs in the area for parents. Jungle Hut has a more appealing jump space for the younger crowd, and better lounge seating for caregivers, if you’re looking.
There seemed to be lots of staff, but other than the one policing socks, I didn’t see them doing much other than hanging out and chatting with each other - maybe more staff leadership/supervision is needed to ensure that secondary duties like cleaning are still happening during operating hours.
Only about half of the lockers still work; the rest have had the latches ripped off. There are a few arcade games - a driving simulator, a 2-shooter game, a classic pac-man style game and some crane games. The Jurassic Park game was turned off, but it didn’t have any signage, so I don’t know if it was actually out of order or not.
TLDR;
THE GOOD:
-the manager was readily available to speak to me and responsive to my concerns
-they employ plenty of young adults, which is great to see
-the pricing for toddlers/caregivers was fair
THE BAD:
-toddler area has minimal seating and foam blocks are disintegrating
-carpets are really dirty, visible debris everywhere
-inconsistent messaging from staff regarding sock requirements for jumpers
This place is a pass for me for now - better staff training, a more frequent cleaning routine and some small updates to the toddler equipment would go a long way towards making it as enjoyable as it was in 2016.
翻译:我上次来这里是在七年前公园首次开放的那年——不幸的是,由于缺乏清洁和维护,它已经显得有些年头了。
我带着一个小孩来消耗一些能量(2023 年 7 月 30 日)。我问收银员我们穿的防滑袜子是否还可以,她说还可以。
我们进入游乐区,15 分钟内就有另一位工作人员过来告诉我们必须去买他们的袜子。我解释说,收银员告诉我们我们的袜子没问题,并指出其他也穿着非飞鼠袜子的跳线者。她告诉我,它们必须是蹦床袜;那种抓地力的袜子还不够。
我与值班经理进行了交谈,她反应迅速,并表示她将与收银员交谈,并确保员工一致地传达政策。
我不在乎花钱买袜子,但很难向一个刚开始跳的小孩解释为什么她到了那里换袜子后就必须离开该区域。
蹦床/周围的填充物本身得到了很好的修复,但地毯上严重覆盖着碎片/垃圾,绝对需要注意。
幼儿区域的泡沫块正在分解,需要更换。那个空间确实没什么东西,所以我们把时间花在了主要区域。添加一些额外的设备,例如体操楔子/带衬垫的平衡木,会增加年轻人群的更多兴趣。
该区域只有 2 张扶手椅供家长使用。如果您正在寻找的话,丛林小屋为年轻人群提供了更有吸引力的跳跃空间,并为护理人员提供了更好的休息室座位。
似乎有很多工作人员,但除了一只警察袜子之外,我没有看到他们除了闲逛和互相聊天之外做太多事情 - 也许需要更多的员工领导/监督来确保清洁等次要职责营业时间内仍然发生。
只有大约一半的储物柜仍然可以使用;其余的门闩都被扯掉了。有一些街机游戏 - 驾驶模拟器、2 人射击游戏、经典的吃豆人风格游戏和一些起重机游戏。侏罗纪公园的游戏已经关掉了,但是没有任何标识,所以我不知道它是否真的出了问题。
太长了;
好处:
-经理很乐意与我交谈并回应我的担忧
-他们雇用了大量的年轻人,这很高兴看到
-幼儿/看护者的定价很公平
坏处:
-幼儿区域的座位很少,泡沫块正在分解
-地毯真的很脏,到处都是可见的碎片
- 工作人员关于毛衣袜子要求的信息不一致
现在这个地方对我来说是通行证 - 更好的员工培训、更频繁的清洁程序以及对幼儿设备的一些小更新将大大有助于使它像 2016 年一样令人愉快。