点评:The gym facilities and classes are great. Most of the coaches I interacted with and trained with are wonderful and very knowledgeable (Bram, Hannah, Nathan, Holly, and Jacque are amazing)!
Melani, at the main lobby/reception area is amazing and always willing to help with a smile on her face. She made some suggestions regarding food and places to visit, and those suggestions were wonderful! She never made me feel that I was bothering her (unlike the other lady at the lobby who not only made me feel like I was burden and bothering her, but also made fun of me and what I asked to my face [in her language of course].
The hotel is advertised as luxury, but it is at best a 3 Star hotel (mold in the shower and lack of basic necessities like a hair dryer for example). If you don’t want to wake up at 7 and work out everyday; stay elsewhere because the music starts blasting at 7.
Last but not least, the “manager” there who is charge of guests and guest relations (her name is Alex) is awful. She shushed my friend when we complained for being overcharged. She told me that she will get me the login for the app to see the workouts, and she never did it. I already checked out, so now I will never get access to the promised workout calendar and details. She messaged me the first week to ask about injuries and preferences to match me with a trainer, and when I met with my trainer (wonderful trainer) we went over the details again because Alex, once more, didn’t do her job right (or at all).
So, if you want an upgraded hostel with a great pool, great sauna and cold plunge, stay here. You can also enjoy the classes and the recovery area (pool etc) without staying there and having to put up with the rude front desk lady and Alex’s inability to do her job!
Next time in Bali I’ll spend my money at a place that is worth it and go to wanderlust to use the gym facilities and recovery area.
Hugs to Melani at the lobby and all the coaches that made my stay tolerable.
翻译:健身房的设施和课程都很棒。与我互动和训练的大多数教练都很棒而且知识渊博(布拉姆、汉娜、内森、霍利和雅克都很棒)!
主大堂/接待区的梅拉尼(Melani)非常棒,她总是面带微笑地愿意提供帮助。她提出了一些关于食物和景点的建议,这些建议非常棒!她从来没有让我觉得我在打扰她(不像大堂的另一位女士,她不仅让我觉得我是负担并打扰她,而且还取笑我和我当面提出的要求[用她的语言]课程]。
该酒店标榜为豪华酒店,但它充其量只是一家三星级酒店(淋浴间发霉,而且缺乏吹风机等基本必需品)。如果你不想每天7点起床锻炼;留在别处,因为音乐在 7 点开始响起。
最后但并非最不重要的一点是,负责客人和客人关系的“经理”(她的名字叫亚历克斯)很糟糕。当我们抱怨收费过高时,她让我的朋友闭嘴。她告诉我,她会让我登录该应用程序以查看锻炼情况,但她从未这样做过。我已经退房了,所以现在我永远无法访问承诺的锻炼日历和详细信息。她在第一周给我发消息,询问伤病情况以及为我匹配教练的偏好,当我见到我的教练(很棒的教练)时,我们再次讨论了细节,因为亚历克斯再一次没有做好她的工作(或根本没有)。
因此,如果您想要一家升级的旅馆,配有很棒的游泳池、很棒的桑拿浴室和冷水池,请住在这里。您还可以享受课程和恢复区(游泳池等),而不必呆在那里,不必忍受粗鲁的前台女士和亚历克斯无法完成她的工作!
下次在巴厘岛,我会花我的钱在一个值得的地方,并去旅行癖使用健身设施和恢复区。
在大堂拥抱梅拉尼以及所有的教练让我的住宿体验变得可以忍受。