点评:The experience itself was nice but we've got some reservations.
We were picked up on time by a nice young lady but it became apparent straight away that our normal winter clothing was not suitable for the activity booked so we were offered to go to the office and get changed - however, I'm under the impression that it was only because I insisted on it. It turned out later that I would not be able to drive the sled in my normal boots! (I'd expect the tour provider should really advise the customers on such an important matter!).
The safari was nice and we were offered some hot chocolate and cake after, however we were not able to listen to the story and ask any questions as we were rushed back by our driver. Everybody else were able to stay!
When we got back to our van it turned out that the gate was closed and our lady driver struggled to reverse the van - so we could easily stay for at least extra 15min in a warm yurt rather than wait in the dark and cold by the van while she was running around trying to find sb. to help.
I've got mixed feelings here hence 3 stars only, the safari itself was great but the organisation wasn't good at all. Sadly, I don't think I can therefore recommend this provider.
翻译:这次体验本身不错,但我们有些不满。
一位和蔼的年轻女士准时来接我们,但很快我们就发现我们平时穿的冬装不适合预订的活动,于是她让我们去办公室换衣服——不过,我感觉这只是因为我坚持才同意的。后来才知道,我穿着平时穿的靴子根本没法开雪橇!(我觉得旅行社应该就这么重要的事提前告知顾客!)
雪橇之旅很精彩,结束后还给我们提供了热巧克力和蛋糕,但是我们根本没时间听讲解,也没机会提问,因为司机急着把我们送回去。其他人都留下来了!
回到车上后,我们发现大门关着,女司机倒车也很费劲——所以我们完全可以在温暖的蒙古包里多待至少15分钟,而不是在又黑又冷的车旁等着她到处找人。希望能有所帮助。
我对这次旅行的感受很复杂,所以只给了三星。旅行本身很棒,但组织安排实在太差。因此,很遗憾,我无法推荐这家旅行社。