点评:I would not recommend SoJo Spa.
I booked a visit to celebrate my birthday, and it ended up being one of the most disappointing experiences I’ve had. I was asked to leave because I had consumed alcohol before arriving. I understand businesses have the right to set policies, but I was not visibly intoxicated, wasn’t acting belligerent, wasn’t causing a disturbance, and was simply looking forward to enjoying a relaxing day.
What made the situation even worse was that I did not receive a refund after being turned away. Paying for a service that I was never allowed to use left a very bad impression.
I’ve been to multiple spas throughout the New York and New Jersey area, and many of them actually serve alcohol on-site while still maintaining a relaxing and safe environment. SoJo’s approach felt unnecessarily rigid and, in my experience, poorly handled.
A birthday that was supposed to be relaxing turned into a frustrating and expensive disappointment. Between being denied entry despite behaving appropriately and not receiving a refund, I can’t recommend spending your money here. There are plenty of other spas in the NY/NJ area that treat their guests better.
翻译:我不会推荐SoJo Spa。
我预订了这家水疗中心庆祝生日,结果却成了我最失望的体验之一。我被要求离开,理由是我在到达之前喝了酒。我理解商家有权制定政策,但我当时并没有醉酒,也没有表现出任何挑衅或扰乱秩序的行为,我只是想好好放松一下。
更糟糕的是,被拒之门外后,他们没有退款。付了钱却没能享受到服务,这让我印象非常差。
我去过纽约和新泽西地区的很多水疗中心,其中很多都提供酒水,而且环境舒适安全。SoJo的做法感觉过于死板,而且在我看来,他们的处理方式也很糟糕。
原本应该轻松愉快的生日,却变成了一场令人沮丧又昂贵的失望。尽管我举止得体却被拒绝入内,而且没有得到退款,我实在无法推荐大家来这里消费。纽约/新泽西地区还有很多其他水疗中心,它们对客人的服务更好。