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Awful birthday party experience
Jump Giants的点评
点评：We attended our daughter’s birthday party here a couple of days ago and it was an absolute disaster from start to finish.
When we arrived, there was nowhere to park for either us or any of our guests. Upon entering the venue we were lead to a tiny table and told that this is what we had been allocated for the entire hour. When i mentioned that for other parties we had attended there you usually have access to a party room for the entire duration of the party, we were told that head office had double booked and that another party was using the room. When i questioned the manager around this, he became agitated and actually used foul and abusive language. Absolutely disgusting way to treat a customer who had paid over £200
The venue itself was freezing cold, which commented on by the children and parents attending the party.
When the food arrived in the party room it was cold and barely edible. The bluetooth connection also did not work, so we were unable to play music in the party room as we were informed that we would be able to
All in all, this was an awful experience and I highly recommend avoiding the place at all costs. Much better value for money elsewhere
When we arrived, there was nowhere to park for either us or any of our guests. Upon entering the venue we were lead to a tiny table and told that this is what we had been allocated for the entire hour. When i mentioned that for other parties we had attended there you usually have access to a party room for the entire duration of the party, we were told that head office had double booked and that another party was using the room. When i questioned the manager around this, he became agitated and actually used foul and abusive language. Absolutely disgusting way to treat a customer who had paid over £200
The venue itself was freezing cold, which commented on by the children and parents attending the party.
When the food arrived in the party room it was cold and barely edible. The bluetooth connection also did not work, so we were unable to play music in the party room as we were informed that we would be able to
All in all, this was an awful experience and I highly recommend avoiding the place at all costs. Much better value for money elsewhere
翻译：几天前我们在这里为女儿举办了生日派对，结果从头到尾都是一场灾难。
我们到达时，发现根本找不到停车位，我们和所有客人都找不到。进入场地后，我们被领到一张小桌子旁，被告知这就是我们整个一小时的专属座位。我提到之前在这里举办的其他派对，通常都会有一个包间供我们全程使用，他们却说总部重复预订了，包间已经被另一个派对占用了。我质问经理，他竟然变得很激动，还说了些不堪入耳的脏话。这种对待我们这些花了200多英镑的顾客的方式简直令人作呕。
场地里冷得像冰窖，参加派对的孩子和家长都抱怨说太冷了。
食物送到包间时，已经凉透了，而且几乎难以下咽。蓝牙连接也无法使用，所以我们没能在派对房里播放音乐，尽管之前被告知可以。
总而言之，这是一次糟糕的体验，我强烈建议大家千万不要去这家店。其他地方性价比高得多。
我们到达时，发现根本找不到停车位，我们和所有客人都找不到。进入场地后，我们被领到一张小桌子旁，被告知这就是我们整个一小时的专属座位。我提到之前在这里举办的其他派对，通常都会有一个包间供我们全程使用，他们却说总部重复预订了，包间已经被另一个派对占用了。我质问经理，他竟然变得很激动，还说了些不堪入耳的脏话。这种对待我们这些花了200多英镑的顾客的方式简直令人作呕。
场地里冷得像冰窖，参加派对的孩子和家长都抱怨说太冷了。
食物送到包间时，已经凉透了，而且几乎难以下咽。蓝牙连接也无法使用，所以我们没能在派对房里播放音乐，尽管之前被告知可以。
总而言之，这是一次糟糕的体验，我强烈建议大家千万不要去这家店。其他地方性价比高得多。
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