点评:I visit the shop and café at least once a week, and I have never had a bad experience. As with any busy place, service can be slower at times. There is a wonderful person who works at the front, serving and clearing up; he is truly an asset to the company. He's very friendly and has some great stories. I understand that this might not always sit well with management, but it's people like him who make the visit enjoyable.
All the ladies working at the tills are lovely and friendly, and I often see the same familiar faces. I feel like they know me and my daughter quite well by now. The atmosphere is pleasant whether you're in the shop, the gardens, or the café. As I mentioned, I've been visiting this shop for almost nine years. Like any place, it has its ups and downs, but don’t let one negative experience deter you.
翻译:我每周至少光顾这家商店和咖啡馆一次,从未有过不愉快的经历。和所有繁忙的地方一样,服务速度有时会比较慢。前台有一位非常棒的员工,负责服务和收拾,他真是公司的宝贵财富。他非常友善,而且有很多精彩的故事。我知道这可能并不总是符合管理层的期望,但正是像他这样的人让每次光顾都成为一种享受。
所有收银员都非常可爱友好,我经常看到熟悉的面孔。我觉得她们现在都和我女儿很熟了。无论是在商店、花园还是咖啡馆,气氛都很宜人。正如我之前提到的,我光顾这家店已经快九年了。和任何地方一样,它也有起伏,但不要因为一次不愉快的经历就放弃它。