点评:They are a much bigger scam than any GYM. They scammed me as well, and I am now fighting with my bank to recover my money.
My monthly charge was supposed to be $22.24. I later froze my account, but they continued to be charged. The first charge after freezing the account was a monthly fee of $22.24. The following month, I was charged $74.43.
I contacted them, and they stated that they would issue a credit and asked me to allow time for the correction. However, the following month, instead of receiving a credit for the overpayment, I was charged again.
Today, I requested that the account be canceled. They demanded a $30 cancellation fee, even though I was never under any contract, and this fee was never disclosed. I am not confident they will cancel the account, given their prior misrepresentation that it was frozen. I plan to file a complaint with the FTC next.
Unfortunately, I was unable to use the service for months, while I was out of town, so I initially requested a freeze, which they granted and confirmed with a follow-up email. They are not adhering to their confirmation email. I
They are charging directly through the bank account number, not just the debit card. As a result, I will have to close my bank account and open a new one to stop these fraudulent charges.
翻译:他们比任何健身房都更像个骗子。他们也骗了我,我现在正在和银行交涉追回我的钱。
我的月费原本应该是 22.24 美元。后来我冻结了账户,但他们仍然继续扣款。冻结账户后的第一笔扣款是 22.24 美元的月费。第二个月,我被扣了 74.43 美元。
我联系了他们,他们说会退款,并让我等一段时间。然而,第二个月,我不仅没有收到退款,反而又被扣了一次款。
今天,我要求取消账户。他们竟然要我支付 30 美元的取消费,尽管我从未签过任何合同,而且他们也从未告知过这笔费用。鉴于他们之前谎称账户已冻结,我对他们是否会取消账户没有信心。接下来,我打算向联邦贸易委员会 (FTC) 投诉。
不幸的是,由于我几个月不在本地,无法使用这项服务,所以我最初申请了冻结,他们也批准了,并通过后续邮件确认了冻结。但他们并没有遵守确认邮件中的承诺。
他们直接通过我的银行账户扣款,而不仅仅是借记卡。因此,我不得不关闭我的银行账户,并开设一个新账户来阻止这些欺诈性扣款。