点评:I’m writing on behalf of my friends daughter in law
She planned A surprise 40th birthday party there for her husband. The morning of the event, Adam got very ill, And
She had to cancel, but Top Golf did not understand the dire situation, and flat out refused to work with Jessica.
Obviously, he couldn’t attend, and Top Golf refused to cooperate at all. They weren’t looking for a refund, they just wanted to move the date till everyone was healthy !!Since now Jessica got sick also!!!!
So according to the manager, “It’s in the contract, you lose all your money!!!” So a party was planned,no one went because of Illness & Top Golf KEPT all the money ,
And obviously didn’t need to cook anything or serve anything!!!!! They lost nothing!!!!!! Since other people were showing up……..
WORSE customer service ever!!!!
If we can give them a ZERO. That’s the score!!!
翻译:我代表我朋友儿媳写信
她计划在那里为她丈夫举办一场惊喜的 40 岁生日派对。活动当天早上,亚当病得很重,并且
她不得不取消,但顶级高尔夫不了解严峻的情况,并断然拒绝与杰西卡合作。
显然,他不能参加,而顶级高尔夫根本拒绝合作。他们并不是在寻求退款,他们只是想推迟日期,直到每个人都健康为止!!现在杰西卡也生病了!!!
所以根据经理的说法,“这是合同里的,你会损失所有的钱!”所以计划举办一场聚会,因为生病没有人去,而顶级高尔夫保留了所有的钱,
显然不需要做饭或提供任何东西!!!!他们什么也没失去!!!!既然其他人都出现了……
有史以来最糟糕的客户服务!
如果我们能给他们零分。就是这个分数!!!