点评:World class experience. The highlights are to many to mention but I’ll try.
1 Food, exceptional and affordable.
2 Service, they went above and beyond to provide superior service.
3 Whosky experience. World class.
I’ve visited many distilleries and this one is now number one on my list. My wife and I arrive for lunch and ordered many things from the menu, all were delicious and of a quality that is above average even for Japan. Then afterwards I went and tasted from the hand poured barrels and of course I bought some bottles. Here’s us where the customer service really shined. I must admit that I am partially blind, the kind people here took me step by step in pouring the bottles that I ordered. Also, they didn’t have the bottles I wanted, so they went out of their way to make it happen. They even apologized in a hand written note that I had to wait a little bit, I was not concerned about the wait, but the extra effort they made to provide the whiskey I wanted made me very happy and demonstrates the quality of not only the whiskey but the kind and dedicated people who work at the distillery. Thoughtful attention to detail and service can be tasted in this whiskey,
Thank you m Nagahama Distillery
翻译:世界级的体验。亮点太多,难以一一列举,但我尽量说说。
1. 食物,美味可口,价格实惠。
2. 服务,他们竭尽全力提供卓越的服务。
3. Whosky体验,世界一流。
我去过很多酒厂,这家现在是我心目中的第一名。我和妻子来这里吃午饭,点了菜单上的很多菜,每道菜都美味可口,品质即使在日本也算得上上乘。之后,我去品尝了手工灌装的酒桶,当然也买了几瓶。正是在这里,他们的客户服务真正令人赞叹。我必须承认我视力不太好,这里的工作人员非常友善,一步一步地指导我如何灌装我点的酒。而且,他们没有我想要的酒款,但他们竭尽所能地帮我找到了。他们甚至还手写了一张便条,为我稍作等待而道歉。我并不在意等待的时间,但他们为我提供想要的威士忌所付出的额外努力让我非常开心,这不仅体现了威士忌本身的品质,也展现了酒厂员工的友善和敬业。这款威士忌中蕴含着对细节和服务的用心。
谢谢长滨酒厂!