点评:I Travel and enjoy local place, especially wine tasting rooms. This was a disaster, unfortunately. Apparently, one needs a reservation, which I get for table service. However, once at the hostess stand, I was asked for my reservation, which I did not have, nor expected, as I wanted the wine tasting room. Well, I was given the third degree, informed that if i did not have reservation I would have to wait. OK. I informed the Hostess that i wanted the wine tasing room/bar. I proceeded to get a lecture that the room was closed due to Covid restrictions. Really. Are you kidding me. Seems the political agenda outwaited the business model. Unacceptable. I patronized numerous businesses in baily during my trip and was pleased. The individual who was in charge that day should be removed. lacked any customer professional abilities.
翻译:我旅行时喜欢去当地的地方,尤其是品酒室。不幸的是,这次体验很糟糕。显然,需要预订,我预订的是餐桌服务。然而,到了服务员站,我被问及预订情况,我没有预订,也没有想到要预订,因为我想要品酒室。好吧,我被狠狠地训斥了一顿,告诉我如果我没有预订就得等。好的。我告诉服务员我想要品酒室/酒吧。然后我就被训斥了一顿,说由于新冠疫情限制,品酒室关闭了。真的。你在开玩笑吧。看来政治议程比商业模式更能拖延时间。不可接受。我在迪拜旅行期间光顾了多家商家,感觉很满意。那天的负责人应该被撤职。他缺乏任何客户专业能力。