点评:Me, my husband and two kids went to see a movie. Having been before and been in the main screen, screen 1, we thought we will go back but after todays visit I don’t know that we will go back. Unfortunately we were in screen 3. Such a small room and so many people in it. When anyone didn’t sit slouch down low in their seat you could see their head on the screen. Anytime anyone went to the loo no matter how hard they and us tried you seen their shadow on the screen. Screen was too hot as so many people in such a small room and with the movie running it really was a pretty rubbish experience.
Now in screen 1 when we went this was the same but we could look past it due to great service and the look of the cinema. But all sofas are ripped, marked, burst open. Cushions are old and I don’t think ever washed. They could be doing with going and getting some sofas that are not completely wrecked. It really does spoil it a lot. Even my kids didn’t want to sit on the sofas due to the state of them.
The toilets we ok but the toilet paper was always damp. It is also high up and behind you, not in dispensers so makes it difficult to actually get. Especially for kids not tall enough or arms long enough to reach. Using damp toilet paper really is horrible and in most cases the toilet roll was left lying on the floor assuming as kids were unable to reach to put it back.
Such a shame as could be a great cinema but without improvements it’s just wasted !
The only reason I gave it 2 stars is due to the staff. They were so friendly and really did try their best with what they had but without the big bosses putting some money in to get the place in order they can’t do any more. Hats off to the front of house staff. They were great.
Unfortunately we won’t be back unless things improve. You can pay the same money get a better cinema with more choice, cleaner and better seats and usable toilets. Would be good to see some improvements made to make this a great cinema.
翻译:我、我的丈夫和两个孩子去看电影。之前来过主屏幕(屏幕 1),我们以为我们会回去,但在今天的访问之后,我不知道我们还会回去。不幸的是我们在屏幕 3 中。房间很小,里面有很多人。当有人没有无精打采地坐在座位上时,你可以在屏幕上看到他们的头。任何时候有人去洗手间,无论他们和我们多么努力,你都能在屏幕上看到他们的影子。屏幕太热了,因为这么多人在这么小的房间里,而且随着电影的播放,这真的是一次相当垃圾的体验。
现在在屏幕 1 中,当我们去的时候,情况是一样的,但由于优质的服务和电影院的外观,我们可以忽略它。但所有的沙发都被撕破、留下痕迹、爆开。靠垫很旧,我想从来没有洗过。他们可能会去拿一些没有完全损坏的沙发。它确实破坏了它很多。就连我的孩子也因为他们的状况而不想坐在沙发上。
厕所还可以,但卫生纸总是湿的。它也位于你身后的高处,而不是在分配器中,因此很难真正获得。特别是对于身高不够或手臂不够长的孩子。使用潮湿的卫生纸确实很糟糕,在大多数情况下,卫生纸被留在地板上,假设孩子们无法将其放回去。
遗憾的是,本来可以是一家很棒的电影院,但如果不加以改进,它就被浪费了!
我给它 2 颗星的唯一原因是工作人员。他们非常友好,确实尽了最大努力,但没有大老板投入一些钱来获得这个地方,以便他们不能再做更多的事情。向前台工作人员致敬。他们很棒。
不幸的是,除非情况有所改善,否则我们不会回来。你可以花同样的钱去一家更好的电影院,有更多的选择、更干净、更好的座位和可用的厕所。很高兴看到一些改进使这成为一家很棒的电影院。