点评:Hoping management will honor refund request from our credit card company. Employee told us IT WAS HIS ERROR AFTER our son and I specifically shared he only wanted to purchase a ticket if he met facility requirements to drive by himself. The employee judged that our son could drive alone, told us so, and then sold us ticket. Manager later told us our son could drive SINGLE if used booster seat. Son was unable to drive SINGLE, we do not live local, not feasible to wait for him to grow to come back as requested. Respectfully seeking credit for the ticket sold.
We have gone to other Urban Air Adventure parks across the state and always had great fun, wonderful people, good food, worth the admission cost. Keeping fingers crossed management will understand what happened, no service available for fee paid, services sold, and in turn provide credit.
翻译:希望管理层能够兑现我们信用卡公司的退款请求。员工告诉我们这是他的错误,因为我们的儿子和我特别分享了他只想在他满足设施要求自己开车的情况下购买机票。工作人员判断我们儿子可以一个人开车,告诉我们,然后卖票给我们。经理后来告诉我们,如果使用增高座椅,我们的儿子可以单独驾驶。儿子不能开SINGLE,我们不住本地,按要求等他长大回来是不可行的。恭敬地为售出的机票寻求信用。
我们去过全州的其他城市空中探险公园,总是玩得很开心,很棒的人,美味的食物,值得入场费。祈祷管理层会明白发生了什么,没有可用的服务来支付费用,出售服务,然后提供信贷。