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Joel I
Flawless rum, flawed experience
Samai Distillery的点评
点评：Excellent rum, the kampot pepper is an incredible product, unparalleled and unique. Smoother than any spirit I’ve ever drank, the pepper dances on the palate and slow-burns its way through your system, leaving you involuntarily smiling from ear to ear. It was a unique experience in my career and my life.
The experience in the bar left a lot to be desired. Small things: The lighting was too dim for the rustic, excellent, dark and rustic atmosphere; the sampler rack was both assembled incorrectly (three of the four were improperly placed upon the wooden tray that had text explaining the product that was supposed to be on it).
Later, waitress pushed past me who was sat at the bar to short-cut a dish into the sink, then leered at me instead of apologizing when her arm pushed across my back. I felt like I was in the wrong for asking her to please not touch me.
The cocktails were atrocious; the treacle wasn’t chilled, and the old-fashioned short-poured the rum by a good 20-30% and was served in a glass with a cube of ice that was both too big for the glass and fused to the base on a layer of ice 1cm thick. The bartender stuck his finger into the liquid in the completed cocktail to adjust the garnish for some reason.
The tour and manager was extremely professional, people-savvy and warm; I cannot praise Ms. Sreyline enough. The DJ deserves equally effusive and complete praise.
All of this left me a bit mixed. Everything about the rum makes it at least a billion-dollar product. The marketing, tour, and leadership and DJ are equally world class and brilliant. Once this trickles down into the experience on the ground they will probably go to the moon as they deserve.
The experience in the bar left a lot to be desired. Small things: The lighting was too dim for the rustic, excellent, dark and rustic atmosphere; the sampler rack was both assembled incorrectly (three of the four were improperly placed upon the wooden tray that had text explaining the product that was supposed to be on it).
Later, waitress pushed past me who was sat at the bar to short-cut a dish into the sink, then leered at me instead of apologizing when her arm pushed across my back. I felt like I was in the wrong for asking her to please not touch me.
The cocktails were atrocious; the treacle wasn’t chilled, and the old-fashioned short-poured the rum by a good 20-30% and was served in a glass with a cube of ice that was both too big for the glass and fused to the base on a layer of ice 1cm thick. The bartender stuck his finger into the liquid in the completed cocktail to adjust the garnish for some reason.
The tour and manager was extremely professional, people-savvy and warm; I cannot praise Ms. Sreyline enough. The DJ deserves equally effusive and complete praise.
All of this left me a bit mixed. Everything about the rum makes it at least a billion-dollar product. The marketing, tour, and leadership and DJ are equally world class and brilliant. Once this trickles down into the experience on the ground they will probably go to the moon as they deserve.
翻译：这款朗姆酒品质极佳，贡布胡椒更是令人惊艳，独一无二，无与伦比。它比我喝过的任何烈酒都更加顺滑，胡椒的辛香在舌尖翩翩起舞，缓缓燃烧，最终带给你意想不到的愉悦，让你情不自禁地露出灿烂的笑容。这绝对是我职业生涯乃至人生中一次难忘的体验。
酒吧的体验却令人大失所望。一些小问题：灯光过于昏暗，与酒吧营造的质朴氛围格格不入；品鉴架上的酒水摆放错误（四款酒水中有三款摆放不当，而托盘上本应印有酒水介绍文字）。
之后，一位女服务员为了快速将盘子扔进水槽，径直从坐在吧台的我身边挤过去，然后当她的手臂搭在我的背上时，她非但没有道歉，反而色眯眯地盯着我。我当时只是请她不要碰我，感觉自己好像做错了什么。
鸡尾酒也难以下咽；糖浆没冰镇，老式鸡尾酒的朗姆酒少倒了20-30%，而且装在杯子里，冰块又大又硬，还粘在杯底一层1厘米厚的冰层上。不知为何，调酒师竟然用手指戳了戳做好的鸡尾酒，调整装饰。
巡演和经理都非常专业、善于交际且热情；我对Sreyline女士的赞美之情溢于言表。DJ也同样值得高度赞扬。
这一切让我有些五味杂陈。这款朗姆酒的方方面面都足以证明它至少是一款价值十亿美元的产品。市场营销、巡演、领导团队和DJ都堪称世界一流，才华横溢。一旦这种水准能够真正融入到顾客体验中，他们或许就能如愿以偿地飞黄腾达。
酒吧的体验却令人大失所望。一些小问题：灯光过于昏暗，与酒吧营造的质朴氛围格格不入；品鉴架上的酒水摆放错误（四款酒水中有三款摆放不当，而托盘上本应印有酒水介绍文字）。
之后，一位女服务员为了快速将盘子扔进水槽，径直从坐在吧台的我身边挤过去，然后当她的手臂搭在我的背上时，她非但没有道歉，反而色眯眯地盯着我。我当时只是请她不要碰我，感觉自己好像做错了什么。
鸡尾酒也难以下咽；糖浆没冰镇，老式鸡尾酒的朗姆酒少倒了20-30%，而且装在杯子里，冰块又大又硬，还粘在杯底一层1厘米厚的冰层上。不知为何，调酒师竟然用手指戳了戳做好的鸡尾酒，调整装饰。
巡演和经理都非常专业、善于交际且热情；我对Sreyline女士的赞美之情溢于言表。DJ也同样值得高度赞扬。
这一切让我有些五味杂陈。这款朗姆酒的方方面面都足以证明它至少是一款价值十亿美元的产品。市场营销、巡演、领导团队和DJ都堪称世界一流，才华横溢。一旦这种水准能够真正融入到顾客体验中，他们或许就能如愿以偿地飞黄腾达。
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