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Not recommended at all.
Rentrip Services Pvt Ltd的点评
点评：regarding a breach of contract, harassment, and a failure to refund the remaining balance for a faulty vehicle rental on June 13, 2026. Vehicle Details: Model: Royal Enfield Meteor 350 Registration Number: TN 12 AS 9772 Rental Duration: 2 Days (June 13 – June 14, 2026) Timeline of Events: June 12, 2026: Paid an advance booking amount of ₹2,114 to Rentrip. June 13, 2026 (12:01 PM): Picked up the bike from Bharathiyar Ln, Pazhavanthangal, Chennai, coordinates provided by the host's representative, Sankar (7904367706). Upon pickup, the bike experienced an immediate engine misfire, which was attributed to critically low fuel. June 13, 2026 (12:12 PM): I rode directly to the designated petrol pump (Indian Oil, Nanganallur) and filled fuel worth ₹500 (UPI Trans ID: 616496851180). The bike completely broke down immediately after. June 13, 2026 (12:20 PM): Contacted the support team (7305633155). Mechanics arrived, blamed an "airlock" due to low fuel, and push-started the bike. However, the engine failed to restart the moment it was turned off. June 13, 2026 (1:00 PM – 4:00 PM): The bike was taken to their garage (D.S.S Bike and Car Rent, Pallikaranai), displaying severe battery and throttle power loss on route as well. Over the next three hours, the mechanics failed to diagnose the cascading issues (shifting blame from the battery to the starter and console). The assistant who came to rescue also agreed the issue with bike and host Sankar at fault. Cancellation: Due to total mechanical failure, my planned trip to Pondicherry was ruined. I was forced to return to my PG at 4:14 PM without the vehicle. Dispute and Host Misbehavior: During my three hours at the garage, multiple recorded conference calls took place with Rentrip and the host, Sankar. The host falsely accused me of damaging the battery and the vehicle to evade liability. I have submitted concrete proof—including video recordings, photographs, and call logs—proving the bike was inherently defective prior to pickup. Rentrip support executive, Ekta, explicitly acknowledged the vehicle's pre-existing faults and assured me of a full refund that I never received.
翻译：关于2026年6月13日发生的违约行为、骚扰事件，以及未能退还有缺陷的摩托车租赁服务剩余费用的问题。车辆信息：型号：Royal Enfield Meteor 350；车牌号：TN 12 AS 9772；租赁时长：2天（2026年6月13日至6月14日）。事件时间线：2026年6月12日：向Rentrip支付了2,114印度卢比的预订预付款。2026年6月13日下午12:01：按照房东代表提供的地址，在金奈的Pazhavanthangal区Bharathiyar Ln处取到了摩托车。桑卡尔（7904367706）。取车后，摩托车立刻出现发动机失火现象，经诊断是由于燃油严重不足所致。2026年6月13日下午12点12分：我直接驾车前往指定的加油站（印度石油公司，南甘纳卢尔站），并加了价值500卢比的汽油（UPI交易编号：616496851180）。然而，加完油后摩托车立刻彻底抛锚了。2026年6月13日下午12点20分：我联系了客服团队（电话：7305633155）。维修人员赶到后，称是由于燃油不足导致“气阻现象”，随后对摩托车进行了推车启动处理。不过……发动机在关闭后无法重新启动。2026年6月13日下午1点至4点：这辆摩托车被送到他们的维修厂（Pallikaranai地区的D.S.S摩托车及汽车租赁店），途中还出现了电池电量严重不足以及油门失灵的情况。在接下来的三个小时里，维修人员始终无法找出问题的根源（他们先是怀疑是电池问题，后又归咎于启动器和控制台故障）。前来协助处理的助手也认同：问题确实出在摩托车本身，而车主桑卡尔也应承担一定责任。取消事宜：由于车辆出现完全性机械故障，我原定前往本地治里的行程就此泡汤。下午4点14分，我不得不在没有车辆的情况下返回我的寄宿处。争议与房东的不当行为：在修车厂等待的三小时里，我与Rentrip平台及房东桑卡尔进行了多次有录音记录的电话沟通。该房东歪曲事实，诬陷是我损坏了电池及车辆，以此推卸责任。我已提交了包括视频录像、照片在内的确凿证据。以及通话记录——这些都能证明该自行车在被取走之前就存在缺陷。Rentrip客服专员Ekta明确承认了车辆原本就存在的故障，还向我保证会全额退款，但我最终并未收到这笔退款。
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