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Resort5037176****
Fraudulent pricing, filthy vehicles, and zero support
Rentrip Services Pvt Ltd的点评
点评：I am extremely disappointed with Rentrip (Booking ID: RTB4585994076). This has been a highly unprofessional experience from start to finish.
1. Financial Discrepancy:
My agreed total for a Swift Dzire with pick-up/drop-off was ₹15,500. After paying an advance of ₹5,494, my balance should be ₹10,005. However, the host is demanding a total that brings the cost to ₹16,049. There is a discrepancy of ₹1,044 that nobody is taking responsibility for. This is causing unnecessary friction and is a clear case of overcharging.
2. Poor Vehicle Condition:
The car provided was in a pathetic state. The interior is dirty and smells very bad. Furthermore, the tire pressure was low at the time of delivery, which is a major safety concern. It is clear that no basic maintenance or cleaning was done before handing the car over.
3. Non-existent Customer Service:
I have been asking Rentrip to get in touch for 2 days now. All I get are generic email replies while the host threatens to deduct the discrepancy amount from my refundable deposit. Their support needs to buckle up and stop ignoring customers once the advance is paid.
Avoid Rentrip if you want a transparent and professional rental experience. I am still waiting for a callback to resolve this mess.
1. Financial Discrepancy:
My agreed total for a Swift Dzire with pick-up/drop-off was ₹15,500. After paying an advance of ₹5,494, my balance should be ₹10,005. However, the host is demanding a total that brings the cost to ₹16,049. There is a discrepancy of ₹1,044 that nobody is taking responsibility for. This is causing unnecessary friction and is a clear case of overcharging.
2. Poor Vehicle Condition:
The car provided was in a pathetic state. The interior is dirty and smells very bad. Furthermore, the tire pressure was low at the time of delivery, which is a major safety concern. It is clear that no basic maintenance or cleaning was done before handing the car over.
3. Non-existent Customer Service:
I have been asking Rentrip to get in touch for 2 days now. All I get are generic email replies while the host threatens to deduct the discrepancy amount from my refundable deposit. Their support needs to buckle up and stop ignoring customers once the advance is paid.
Avoid Rentrip if you want a transparent and professional rental experience. I am still waiting for a callback to resolve this mess.
翻译：我对Rentrip（预订编号：RTB4585994076）的服务极其失望。从始至终，整个过程都非常不专业。
1. 费用差异：
我预订了一辆铃木Swift Dzire，包含取车和还车服务，约定的总价为15,500卢比。支付5,494卢比的定金后，我的余额应为10,005卢比。然而，房东却要求我支付16,049卢比。这其中有1,044卢比的差额，却无人负责。这造成了不必要的摩擦，显然是多收费。
2. 车辆状况极差：
提供的车辆状况糟糕透顶。内饰脏乱，气味难闻。此外，交车时轮胎气压不足，存在严重的安全隐患。显然，交车前根本没有进行任何基本的保养或清洁。
3. 客服形同虚设：
我已经联系Rentrip两天了，但一直没有收到回复，只有千篇一律的邮件。与此同时，房东还威胁要从我的可退还押金中扣除差额。他们的客服应该认真对待此事，不要在客户支付定金后就置之不理。
如果您想要透明专业的租赁体验，请避开Rentrip。我仍在等待他们的回电来解决这个烂摊子。
1. 费用差异：
我预订了一辆铃木Swift Dzire，包含取车和还车服务，约定的总价为15,500卢比。支付5,494卢比的定金后，我的余额应为10,005卢比。然而，房东却要求我支付16,049卢比。这其中有1,044卢比的差额，却无人负责。这造成了不必要的摩擦，显然是多收费。
2. 车辆状况极差：
提供的车辆状况糟糕透顶。内饰脏乱，气味难闻。此外，交车时轮胎气压不足，存在严重的安全隐患。显然，交车前根本没有进行任何基本的保养或清洁。
3. 客服形同虚设：
我已经联系Rentrip两天了，但一直没有收到回复，只有千篇一律的邮件。与此同时，房东还威胁要从我的可退还押金中扣除差额。他们的客服应该认真对待此事，不要在客户支付定金后就置之不理。
如果您想要透明专业的租赁体验，请避开Rentrip。我仍在等待他们的回电来解决这个烂摊子。
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