点评:Today I received a leaflet through the door advertising Hambrooks. Avoid at all cost! We spent several thousand pounds to have our back garden designed and constructed by Hambrooks about six years ago expecting it to last. Within three years the sleepers, recommended by Hambrooks, rotted despite treating them as advised by Hambrooks and the patio edging dropped and cracked. We are now in the process of having to employ another company to replace the sleepers with something more robust and the patio edging will be the next task. So disappointing as we thought they were the experts in garden design and construction. How wrong we were. The money was a lot to us and paid to Hambrooks in the mistaken expectation that the garden project would last for ten years at the very least. Customer service from early on was abysmal as they just weren’t interested …….only in the money.
翻译:今天我在门口收到了一张 Hambrooks 的广告传单。不惜一切代价避免!大约六年前,我们花了数千英镑让 Hambrooks 设计和建造了我们的后花园,希望它能长久使用。三年之内,尽管按照哈姆布鲁克斯的建议进行了处理,但按照哈姆布鲁克斯的建议,这些枕木还是腐烂了,露台边缘掉落并破裂了。我们现在不得不雇用另一家公司来用更坚固的东西替换枕木,而露台边缘将是下一个任务。非常令人失望,因为我们认为他们是花园设计和施工方面的专家。我们错了。这笔钱对我们来说是一大笔钱,我们付给哈姆布鲁克斯的时候,我们错误地认为花园项目至少会持续十年。从一开始,客户服务就很糟糕,因为他们只是不感兴趣……只对钱感兴趣。