点评:We experienced a deeply traumatizing situation with Ionion Pelagos on July 27th at the 18:00 ferry from Pessada to Zakynthos. We are a family with 5 children and 2 dogs. We had bought our tickets in good faith that exact morning. However, upon boarding, the Second Officer suddenly started complaining that our camper was too big.We tried to calmly explain that we had done nothing wrong and that the tickets were issued by their own office, but the staff immediately escalated the situation by screaming at us. I speak some Greek and tried my best to calm down the situation and explain what happened, but the shouting continued.To resolve the issue, my husband then offered to pay for the extra space. At that exact moment, another staff member stepped in and out of nowhere started screaming and cursing at us at the top of his lungs. When I confronted him about this aggressive behavior in front of our terrified children, he made a highly offensive, xenophobic remark, shouting: 'We are not in Albania or Romania here!' I told him we are Dutch and that my husband is autistic, and that he was severely panicked by two large men screaming at him.We spent the entire ferry crossing in absolute terror, barely daring to move or let our children make a sound. The impact on our children was devastating. Once on board, our 6-year-old daughter asked us in tears out of pure fear if they were going to push her papa off the boat. That night, the children were too traumatized to sleep. This was by far the most hostile, terrifying, and shameful experience we have ever had in Greece
翻译:7月27日18点,在从佩萨达前往扎金索斯的渡轮上,我们遭遇了极其痛苦的经历。我们是一家人,带着5个孩子和2只狗。就在当天早上,我们诚心诚意地购买了船票。然而上船后,二副突然抱怨我们的露营车尺寸太大。我们试图心平气和地解释,我们并没有做错任何事,而且船票就是由他们公司发行的。但是工作人员立刻大喊大叫,使情况更加恶化。我会说一点希腊语,便尽力试图平息事态并解释事情的经过,但叫嚷声依旧没有停止。为了解决问题,我丈夫主动提出支付额外空间的费用。就在那时,另一位工作人员突然出现,扯着嗓子冲我们大声吼叫、恶语相向。当着我们惊吓不已的孩子们的面,我质问他那这种攻击性的行为。他说了极其冒犯且带有排外色彩的话,大喊道:“我们现在又不在阿尔巴尼亚或罗马尼亚!”我告诉他我们是荷兰人,我的丈夫患有自闭症,那两个大块头冲他大喊大叫让他惊恐万分。整个渡轮航行过程中,我们都处于极度恐惧之中,几乎不敢动弹,也不敢让孩子们发出一点声响。这件事对我们的孩子造成了毁灭性的影响。上船之后……我们6岁的女儿因为极度恐惧而哭着问我们,他们会不会把她的爸爸从船上推下去。那天晚上,孩子们受到的刺激太大,根本无法入睡。这绝对是我们在希腊经历过的最具敌意、最可怕且最可耻的经历。