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brandenburg456
After many years, still can't run a restaurant
吉尔罗伊花园家庭主题公园的点评
点评：About ten years ago, I wrote a scathing review of Gilroy Gardens after I visited the park with my wife, daughter, and her two young children. I was shocked that they would be "out of" things like milk, in a park specifically aimed at youngsters. Last night we went again for North Pole Night, with the now-older grandchildren and two more that were born since that earlier visit. Nothing has changed. My daughter and I each ordered coffee. After taking our order and money, when our number was called they told us they didn't have any more 16oz cups. After questioning, they said they had 12oz cups, and we said okay, after having paid the outrageous price for it. We went over to the stand - no cream. We asked, they were out of cream (four hours before closing!). The staff member offered to add milk from their espresso machine. We said fine, and she did. I then walked away with my coffee, took a sip - it was lukewarm at best. After all that and with the family with me, I just took it and went to our table. But they can't even be bothered to keep the coffee hot! Shameful. Oh, and two rides broke down while we were there, one of which broke down a second time after being restarted. It's definitely a pleasant place for the children, but it's a lot of money for an organization that obviously has no interest in customer service.
翻译：大约十年前，我和妻子、女儿以及她的两个孩子一起参观了吉尔罗伊花园，之后写了一篇严厉的评论。在一个专门针对年轻人的公园里，他们竟然“没有”牛奶之类的东西，这让我很震惊。昨晚，我们又去了北极之夜，带着现在长大的孙子孙女和上次来之后出生的两个孙子孙女。一切都没有改变。我和女儿各自点了咖啡。在点完餐并付了钱后，当叫到我们的号码时，他们告诉我们没有 16 盎司的杯子了。问了问，他们说有 12 盎司的杯子，我们付了高昂的价格，说没问题。我们走到摊位前——没有奶油。我们问了问，奶油已经卖完了（关门前四个小时！）。工作人员建议从他们的浓缩咖啡机里加牛奶。我们说没问题，她就加了。然后我端着咖啡走开，喝了一口——最多是温的。经过这一切，带着家人，我拿着它去了我们的餐桌。但他们甚至懒得让咖啡保持热度！真丢脸。哦，我们在那里的时候，两个游乐设施坏了，其中一个在重新启动后又坏了。对于孩子们来说，这绝对是一个愉快的地方，但对于一个显然对客户服务不感兴趣的组织来说，这笔钱太多了。
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