点评:We had such an amazing experience today at TeamSport Mitcham, and I can’t thank the staff enough. From the moment we arrived at 1.35PM every member of the team was friendly, welcoming, and incredibly professional. Their customer service was truly outstanding.
It was my youngest son’s first time karting, and the staff went above and beyond to make sure he felt comfortable, understood all the safety instructions, and knew exactly what he was doing before getting on the track. They were just as supportive and encouraging with my oldest son, making sure they both felt confident and had the best possible experience. The whole team created such a fun, relaxed atmosphere, and we all had an incredible time. It was a complete 360 from the awful experience we had at Crawley a few months ago, and it reminded us just how enjoyable karting should be when you have staff who genuinely care about their customers. The company should be incredibly proud of the team at Mitcham. They are a real credit to TeamSport, and thanks to them, we’ll definitely be returning and booking my son’s 9th birthday there too. Thank you all for making it such a memorable day for me and my boys! One thing really stood out to me as a parent, after the safety briefing the lady doing it asked my children questions about the video we watched to make sure they really understood and knew what they was doing, this didn’t happen at Crawley and my son was flagged off on his first time round, so thank you for keeping my boys safe and giving them the best day!
翻译:今天我们在TeamSport Mitcham度过了极其美妙的体验,真的非常感谢那里的员工们。从下午1点35分我们抵达时起,每一位工作人员都热情友好且极其专业。他们的客户服务水平真的出色至极。
这是我小儿子第一次体验卡丁车,工作人员们尽心尽力地确保他感到放松自在,彻底理解所有安全须知,并在他上赛道前完全掌握操作要领。他们对我的大儿子同样给予支持与鼓励,确保两个孩子都充满自信并拥有最棒的体验。整个团队营造出了轻松又欢乐的氛围,我们都度过了极其愉快的时光。这与几个月前我们在克劳利体验到的糟糕经历形成了鲜明对比——这也让我们深刻体会到:当工作人员真心关心顾客时,卡丁车运动该是多么有趣啊。这家公司真应该为米查姆分部的团队感到无比骄傲。他们真是TeamSport的骄傲!多亏了他们,我们肯定还会再来,我也会在那里为我儿子举办9岁生日派对。感谢大家让我和孩子们度过了如此难忘的一天!作为一名家长,有一件事让我印象极为深刻:在安全须知讲解环节结束后,讲解员询问了我的孩子们关于刚才观看的视频内容,以确保他们真正理解了并知道该怎么做。这种情况在Crawley分店并没有发生,我儿子第一次玩的时候还被叫停了呢。所以,感谢你们保护我的孩子们,让他们度过了最美好的一天!