点评:I recently tried to visit the Mutter Museum a few days ago. I arrived just before ten when they open. I went to the desk to purchase a ticket at the stroke of ten. The lady behind the counter asked if I had a ticket, and I said no. She said that a school group would be visiting and that I could come back in an hour, at 11.
I came back at 10:25 to be sure that I arrived early enough so that I could get in. Two school buses of students arrived at the same time and went in. I was standing on the sidewalk a bit away from the entrance, but the wind was a bit cool. So, I decided to stand near their door, and when I entered the gated area, I noticed a sign just outside the door that said that no tickets were available until 11:30.
I decided to go to the ticket counter to get an explanation because I had been told to come back at 11. There were two elderly couples entering at the same time, so I followed them. The young man now sitting at the counter told them that they would have to come back at 11:30 because a school group was going to be in the museum. They left, but I went to the counter and told the young man that I had been told to be back at 11. He said that no tickets would be available until 11:30. I explained to him that I had been told that I could buy a ticket at 11. It didn't matter.
I did not visit the museum because I was unsure if another surprise would strike at the 11:30 time. I had planned my visit so that I could get it early enough to get to another place later.
It was obvious to me that the staff was confused because the young lady had told me to come back at 11, and the young man had told me 11:30.
I understand that large school groups visit the museum, but on this day, there was no notice about this or the fact that tickets would not be available.
This information should have been outside of the museum at the moment it opened at ten, or I should have been told the correct information when I went in at 10.
翻译:几天前,我试图参观穆特博物馆。我到达时博物馆刚好十点开门。十点整,我到柜台买票。柜台后面的女士问我有没有票,我说没有。她说学校会来参观,我可以在一小时后,也就是 11 点回来。
我 10:25 回来,确保我来得足够早,以便可以进去。两辆载满学生的校车同时到达并进去了。我站在离入口稍远的人行道上,但风有点凉。所以我决定站在他们门口附近,当我进入大门时,我注意到门外有一个标志,上面写着 11:30 之前没有票。
我决定去售票处寻求解释,因为我被告知 11 点回来。有两对老年夫妇同时进来,所以我跟着他们。现在坐在柜台的年轻人告诉他们,他们必须在 11:30 回来,因为学校团体要去博物馆。他们离开了,但我走到柜台告诉年轻人,我被告知 11 点回来。他说 11:30 之前没有票。我向他解释说,我被告知可以在 11 点买票。这没关系。
我没有参观博物馆,因为我不确定 11:30 是否还会有另一个惊喜。我已经计划好了参观时间,这样我就可以早点去,稍后再去另一个地方。
我很明显地感觉到工作人员很困惑,因为那位年轻女士告诉我 11 点回来,而那位年轻人告诉我 11:30。
我知道大型学校团体会参观博物馆,但这一天,没有关于这一点或没有票的事实的通知。
这些信息应该在博物馆十点开门的时候就贴在外面,或者当我十点进去的时候就应该有人告诉我正确的信息。