点评:We had an amazing time at Bocas del Mar. The entire staff is courteous, kind and helpful. Our airline delayed our bags. Since the closest commercial area is 1 hr away, I was very stressed because I had none of our belongings l, including our kids swim gear. I spent so many hours reaching out to the airline, but the true help came when Odalys (hotel manager) helped me contact and go to the local airline’s office to retrieve our luggage when it arrrived. After that wrinkle, our trip was perfect. The food was great, varied options, yummy drinks, plenty of options for the kids. The pools were clean and comfy. The tours offered by the hotel (at a surcharge) were so much fun and the guides so knowledgeable and nice. I cannot say enough good things about this hotel. FYI They do not have a private beach on the property. They do offer water-taxi rides to visit the nearest beach. Otherwise when you take one if the tours, you can visit several gorgeous beaches nearby.
翻译:我们在博卡斯德尔玛度过了美好的时光。所有员工都彬彬有礼、热情友好、乐于助人。我们的航空公司延误了行李。由于最近的商业区距离酒店有一个小时的车程,我当时非常焦虑,因为我的所有行李,包括孩子们的泳衣,都还没拿到。我花了几个小时联系航空公司,但真正帮了我大忙的是酒店经理奥达利斯,她帮我联系了当地航空公司的办事处,并在行李到达后亲自前往取回。解决了这个小插曲后,我们的旅程完美无瑕。食物很棒,种类丰富,饮品美味,孩子们也有很多选择。泳池干净舒适。酒店提供的旅游项目(需额外付费)非常有趣,导游知识渊博、热情友好。我对这家酒店赞不绝口。友情提示:酒店没有私人海滩。酒店提供水上出租车服务,可以前往附近的海滩。或者,参加酒店的旅游项目,也可以游览附近几个美丽的海滩。