点评:British Express Cars has been extremely reliable for getting us back and forth from Heathrow to central London. We have been using them for 5 years now, taking 1-3 trips a year, and they have been rock solid with pickup and drop off.
All of our drivers have been courteous and professional.
My wife and I have had the pleasure to have Joy as our driver several times, both as a couple and as solo travelers, and he is example for all drivers! He is often a bit early, helps with loading and unloading suitcases, drives smoothly and efficiently, and to top it all of is polite, professional, and friendly. We are happy when we see him waiting for us!
Communication is good, with emails setting up the pickup spot at Heathrow and providing us with the mobile number of our driver. When we have to call to change a pickup time or location, the representative is quick to make the change and a confirmation email is on the way in a few minutes.
They may be a bit more expensive than taking a cab or Uber if you are a solo traveler, but we have found Joy and all the other drivers professionalism to be worth the extra cost. After spending hundreds or thousands of dollars on the flight, having a secure ground connection is worth the premium.
翻译:英国快捷租车公司(British Express Cars)一直以来都非常可靠,接送我们往返希思罗机场和伦敦市中心。我们已经使用他们的服务五年了,每年出行1-3次,他们的接送服务始终稳定可靠。
我们所有的司机都彬彬有礼、专业敬业。
我和妻子有幸多次乘坐Joy的车,无论是我们夫妻出行还是独自旅行,他都是我们司机的典范!他经常提前到达,会帮忙装卸行李,驾驶技术娴熟高效,而且最重要的是,他彬彬有礼、专业友善。每次看到他在机场等候我们,我们都感到非常开心!
沟通也很顺畅,他们会通过电子邮件安排希思罗机场的接送地点,并提供司机的手机号码。如果我们需要更改接送时间或地点,客服人员会迅速处理,几分钟内就会发送确认邮件。
如果你是独自旅行,乘坐他们的服务可能比打车或叫优步贵一些,但我们发现Joy和其他所有司机的专业精神绝对物有所值。毕竟,在机票上花费了数百甚至数千美元之后,拥有一个安全可靠的地面交通方式是值得的。