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John M
First act was ok the venue customer service is horrible
Tecumseh! Outdoor Historical Drama的点评
点评：This place basically requires you to purchase the insurance. We were in Ohio from out of state and decided to see the show based on a magazine we saw. We paid $170 for our family to go and the first act was great. The actors were good and the play itself was good. Then right as the intermission should have ended and the second act act should have come on they cancelled the entire thing. Later I learned it was because of the heat. I get that totally. But they are refusing to give me a refund. They are calling it an act of God. This is not. It’s not a pop up storm or lightening that they were not aware of. This is the temperature that they were fully aware of before the play started. They could have explained this and canceled before the things started. And they should make exceptions for people that don’t want to drive 15 hours to come back to the state just to see that show. They are completely refusing to do anything more than a rain check. I explained multiple times that we won’t be coming back but they refuse to listen. I’m not sure but I think it’s illegal to require people to buy insurance. And since this is them cancelling it bonus not coming to the event or choosing. It’s their fault not ours. But Jo they will make no such exception. Dishonest venue.
翻译：这个地方基本上要求游客必须购买保险。我们是从外州来到俄亥俄州的，因为看到杂志上的介绍才决定来看演出的。我们一家人为此支付了170美元。第一幕演出非常精彩，演员表现出色，剧目本身也很不错。然而，就在中场休息结束、第二幕即将开始之时，演出被整个取消了。后来我得知是因为天气太热才导致这样的结果。我完全理解这一点。但他们却拒绝给我退款。他们把这称作“天意使然”。其实并非如此。这并不是什么他们事先没有察觉到的突发风暴或闪电。实际上，在演出开始之前他们就完全清楚当时的气温状况。他们本可以事先说明情况并取消演出。对于那些不愿意驱车15个小时回到本州就为了看这场演出的观众，他们也应当给予特殊照顾。然而他们却拒绝采取任何措施，只肯提供改期观演的机会而已。我多次解释过我们不会再回来了，但他们就是不听。我不确定，不过我觉得强制要求人们购买保险是违法的。现在是他们取消了活动，不发放奖金，也不让我们参加活动，这都是他们的错，不是我们的错。但是乔，他们是不会给予任何例外的。真是不诚实的举办方。
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