点评:My Costa Rica did an unbelievable job planning and coordinating our 12 day trip. From the very beginning stages Jason was patient, knowledgeable and listened to our wants to create a custom trip to fit our budget. I was very picky with the vision for our once in a lifetime family vacation, and Jason did all he could to bring it to a reality for us.
Any apprehension I had with dealing with MyCostaRica being a “free service” melted away when Maureen greeted us upon landing to ensure we were set out correctly for our trip.
Kathleen, our concierge, was there every step of the way, from preparing us of what to pack to answering questions while we were there, we felt very supported. The response turn around of the team was just moments from me posting my questions.
The transportation, accommodations, and tours were top notch, extremely professional, and very safe. Our family was never left wanting or wishing for something different or better.
I highly recommend them to anyone who is thinking of making the journey to this beautiful country.
翻译:My Costa Rica在规划和协调我们为期12天的旅行方面做得极为出色。从最初阶段起,Jason就表现得耐心十足且知识渊博,他认真倾听我们的需求,为我们量身定制了符合预算的旅行方案。对于这次一生仅有一次的家庭度假,我提出了许多具体要求,而Jason竭尽全力帮我们将这些愿望变成了现实。原本我还有些顾虑,担心MyCostaRica提供的服务只是“免费服务”而已;但当我们抵达后,莫林热情地迎接我们,确保我们的行程安排妥当无误,这些顾虑便烟消云散了。
我们的礼宾员凯瑟琳全程悉心照料:从提醒我们该带些什么物品,到在我们逗留期间耐心解答各种疑问,让我们倍感贴心与支持。我提出问题后,团队几乎立刻就给出了回复。
交通、住宿以及旅游安排也都堪称一流。极其专业,而且非常安全可靠。我们全家从未有过任何需求得不到满足,也从未希望有别的或更好的服务。
我强烈推荐他们给任何打算前往这个美丽国度旅行的人。