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Susan S
Expensive lack of consideration for visitors
亨廷顿图书馆的点评
点评：Horrible inhospitable place.
After paying $56. And being assured there was transportation to see the gardens every 15-20 min we waited in90+ degrees with other elderly visitors for 45 min, or more while the transport driver ( only one) took a 40 min break. After asking other employees to try to get us a lift, he got back in his transport cart, extremely disaffected. When asked if he could give the riders any info he said “ no”.
This is shocking…. As members of the N.Y. botanical garden, we certainly are used to a hospitable and informed approach.
Frankly we have been fortunate to visit gardens in Japan, France, Italy, UK, etc. and have never experienced such a money grab and so little care for visitors. Why is that? Baffling.
We could only surmise that the administration does not care for the average visitor…… Shame on them!!! We would not recommend any further connections.
After paying $56. And being assured there was transportation to see the gardens every 15-20 min we waited in90+ degrees with other elderly visitors for 45 min, or more while the transport driver ( only one) took a 40 min break. After asking other employees to try to get us a lift, he got back in his transport cart, extremely disaffected. When asked if he could give the riders any info he said “ no”.
This is shocking…. As members of the N.Y. botanical garden, we certainly are used to a hospitable and informed approach.
Frankly we have been fortunate to visit gardens in Japan, France, Italy, UK, etc. and have never experienced such a money grab and so little care for visitors. Why is that? Baffling.
We could only surmise that the administration does not care for the average visitor…… Shame on them!!! We would not recommend any further connections.
翻译：一个糟糕至极、毫无友善可言的地方。
我们支付了56美元，还得到保证说每隔15到20分钟就有交通工具接送游客去游览花园。于是我们和其他年长的游客一起，在90多度的高温下等了45分钟甚至更久，而那位唯一的交通车司机却去休息了40分钟。我们请求其他工作人员帮忙安排车辆，他才极不情愿地回到车上。当被问及能否向乘客们提供一些信息时，他回答：“不能”。
这实在令人震惊……作为纽约植物园的会员，我们实在难以接受这种情况。我们确实已经习惯了那种热情周到且信息详尽的接待方式。
坦率地说，我们很幸运地参观过日本、法国、意大利、英国等地的花园，却从未遇到过如此敛财成性且对游客漠不关心的情形。这是为什么呢？实在令人费解。
我们只能推测，管理层根本不在乎普通游客的体验……真可耻！！！我们不会再推荐与他们有任何合作了。
我们支付了56美元，还得到保证说每隔15到20分钟就有交通工具接送游客去游览花园。于是我们和其他年长的游客一起，在90多度的高温下等了45分钟甚至更久，而那位唯一的交通车司机却去休息了40分钟。我们请求其他工作人员帮忙安排车辆，他才极不情愿地回到车上。当被问及能否向乘客们提供一些信息时，他回答：“不能”。
这实在令人震惊……作为纽约植物园的会员，我们实在难以接受这种情况。我们确实已经习惯了那种热情周到且信息详尽的接待方式。
坦率地说，我们很幸运地参观过日本、法国、意大利、英国等地的花园，却从未遇到过如此敛财成性且对游客漠不关心的情形。这是为什么呢？实在令人费解。
我们只能推测，管理层根本不在乎普通游客的体验……真可耻！！！我们不会再推荐与他们有任何合作了。
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