点评:Tons of variety and a fun place to shop. However, on our last day in New Orleans we ordered a variety shipment to our son in Chicago and an identical shipment to our son in law in Minnesota. The counter guy was busy and asked if he could ship it later on. No problem. A few days later all of the products were sent to Chicago and none of them to Minnesota; even though we charged for 2 shipments. Accidents happen, no big deal, but I wanted to get it straightened out so I called their store multiple times, left VMs but never received a response. I emailed a copy of our receipt and asked them to contact me.... again zero response. It has been a few weeks now and it is clear that they have no intention of making this right. Very disappointed with their total lack of customer service to correct their error.
翻译:种类繁多,是一个有趣的购物场所。然而,在新奥尔良的最后一天,我们向芝加哥的儿子订购了一批不同的货物,并向明尼苏达州的女婿订购了一批相同的货物。柜台人员很忙,询问是否可以稍后发货。没问题。几天后,所有产品都被送往芝加哥,没有一个被送往明尼苏达州;尽管我们收取了 2 批货物的费用。发生事故,没什么大不了的,但我想把事情弄清楚,所以我多次打电话给他们的商店,离开了虚拟机,但从未收到回复。我通过电子邮件发送了收据副本,并要求他们与我联系......再次零回复。现在已经过去几周了,很明显他们无意纠正这件事。对他们完全缺乏客户服务来纠正他们的错误感到非常失望。