旅行
账户
Tour3340253****
Awful - poorly run
Delphinus Riviera Maya的点评
点评：Awful. So regret not going with Dolphin Discovery. We loved our Dolphin Discovery experience some years back but they were closed on the day we could go. Delphinus clearly has connections so they are attached to Xplor Xelha mega company and other locations. This was a terrible experience and to total rip off for the money.
Delphinus said small groups but they meant a mega group split up into 8 groups that took forever with 2 smaller, older dolphins. They kept repeating simple exercises to stall for time. We paid extra for the superman push and the dolphins fail to push kids out of the water properly (not even past the waist) To be fair, the dolphins weren’t given enough swim distance to get the momentum needed but we really had to question how small and old these dolphins are that the same 2 dolphins were performing these activities for a huge group. Then at the end, they added some weird and unnecessary snorkel with the dolphin. You can get the same experience in a smaller group, better run and actually get pushed out of the water during the superman push at Dolphin Discovery.
The photos are super expensive but they are no matter where you go. Delphinus does not offer the additional video though.
We added the additional cost of transport. It takes about 30 minutes from Playa del Carmen. We had a 10am reservation so they picked us up at 8:50am at a nearby location. On the transport back, they combined us with a group that clearly stayed for another experience so we sat waiting 20 minutes for them in a non air conditioned area with nothing to do and no food or water. Then to add to the wait, we dropped them off first at playacar - I’m sure they were happy. So this added another 10 minutes for a total of 1h 40m (11:20am-12:40pm) for what should have been a 30m transport. We were hot, bored and very hungry – we thought this just added to the stinky experience. To finally being dropped off at 12:40pm. The driver wouldn’t even let us off a few blocks earlier with some nonsense about being tracked, like that was our problem. After multiple complaints and getting re-directed, a month later they refunded the transport.
Delphinus said small groups but they meant a mega group split up into 8 groups that took forever with 2 smaller, older dolphins. They kept repeating simple exercises to stall for time. We paid extra for the superman push and the dolphins fail to push kids out of the water properly (not even past the waist) To be fair, the dolphins weren’t given enough swim distance to get the momentum needed but we really had to question how small and old these dolphins are that the same 2 dolphins were performing these activities for a huge group. Then at the end, they added some weird and unnecessary snorkel with the dolphin. You can get the same experience in a smaller group, better run and actually get pushed out of the water during the superman push at Dolphin Discovery.
The photos are super expensive but they are no matter where you go. Delphinus does not offer the additional video though.
We added the additional cost of transport. It takes about 30 minutes from Playa del Carmen. We had a 10am reservation so they picked us up at 8:50am at a nearby location. On the transport back, they combined us with a group that clearly stayed for another experience so we sat waiting 20 minutes for them in a non air conditioned area with nothing to do and no food or water. Then to add to the wait, we dropped them off first at playacar - I’m sure they were happy. So this added another 10 minutes for a total of 1h 40m (11:20am-12:40pm) for what should have been a 30m transport. We were hot, bored and very hungry – we thought this just added to the stinky experience. To finally being dropped off at 12:40pm. The driver wouldn’t even let us off a few blocks earlier with some nonsense about being tracked, like that was our problem. After multiple complaints and getting re-directed, a month later they refunded the transport.
翻译：太糟糕了。真后悔没有参加海豚探索之旅。几年前，我们很喜欢海豚探索之旅，但那天他们关门了。Delphinus 显然有联系，所以他们与 Xplor Xelha 大型公司和其他地点都有联系。这是一次糟糕的经历，完全是骗人的。
Delphinus 说是小团体，但他们的意思是，一个大团体分成 8 个组，花了很长时间，还有 2 只较小、较老的海豚。他们不停地重复简单的练习来拖延时间。我们为超人推海豚支付了额外费用，但海豚没能把孩子正确地推出水面（甚至没超过腰部）。公平地说，海豚没有得到足够的游泳距离来获得所需的动力，但我们真的不得不质疑这些海豚有多小、多老，同样的 2 只海豚为一大群海豚表演这些活动。最后，他们又给海豚加了一些奇怪而不必要的浮潜动作。您可以在人数较少的团队中获得相同的体验，在海豚探索中心的超人推水过程中，您可以更好地奔跑并被推出水面。
照片超级贵，但无论您去哪里都是如此。不过，海豚馆不提供额外的视频。
我们增加了额外的交通费用。从 Playa del Carmen 出发大约需要 30 分钟。我们预订了 10 点的票，所以他们在 8:50 左右在附近的地点接我们。在回程的交通中，他们将我们与一个显然是留下来体验另一次的团队合并，所以我们坐在一个没有空调的地方等了他们 20 分钟，无事可做，也没有食物或水。然后，为了增加等待时间，我们先把他们送到 playacar - 我相信他们很高兴。所以这又增加了 10 分钟，总共 1 小时 40 分钟（上午 11:20-12:40），而这应该是 30 分钟的交通时间。我们又热又无聊，非常饿 - 我们认为这只是增加了臭味体验。最后在下午 12:40 才下车。司机甚至不让我们提前几个街区下车，说了一些关于被跟踪的胡言乱语，好像那是我们的问题一样。经过多次投诉和重新定向，一个月后他们退还了交通费。
Delphinus 说是小团体，但他们的意思是，一个大团体分成 8 个组，花了很长时间，还有 2 只较小、较老的海豚。他们不停地重复简单的练习来拖延时间。我们为超人推海豚支付了额外费用，但海豚没能把孩子正确地推出水面（甚至没超过腰部）。公平地说，海豚没有得到足够的游泳距离来获得所需的动力，但我们真的不得不质疑这些海豚有多小、多老，同样的 2 只海豚为一大群海豚表演这些活动。最后，他们又给海豚加了一些奇怪而不必要的浮潜动作。您可以在人数较少的团队中获得相同的体验，在海豚探索中心的超人推水过程中，您可以更好地奔跑并被推出水面。
照片超级贵，但无论您去哪里都是如此。不过，海豚馆不提供额外的视频。
我们增加了额外的交通费用。从 Playa del Carmen 出发大约需要 30 分钟。我们预订了 10 点的票，所以他们在 8:50 左右在附近的地点接我们。在回程的交通中，他们将我们与一个显然是留下来体验另一次的团队合并，所以我们坐在一个没有空调的地方等了他们 20 分钟，无事可做，也没有食物或水。然后，为了增加等待时间，我们先把他们送到 playacar - 我相信他们很高兴。所以这又增加了 10 分钟，总共 1 小时 40 分钟（上午 11:20-12:40），而这应该是 30 分钟的交通时间。我们又热又无聊，非常饿 - 我们认为这只是增加了臭味体验。最后在下午 12:40 才下车。司机甚至不让我们提前几个街区下车，说了一些关于被跟踪的胡言乱语，好像那是我们的问题一样。经过多次投诉和重新定向，一个月后他们退还了交通费。
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