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Tressa J
Bad customer service
Dairyland Farm Park的点评
点评：I visited the Bullpen with my four children today and a friend with her two children.
One of my sons has ADHD and Autism.
There was a group of children on the blue ball slide.
The employer shouted at the children to get off instead of politely asking them.
My son’s immediate reaction before thinking as he has UUDHD was to say go kill yourself.
The lady then started asking each of the children whose mother this child belongs to.
My son came up to me at the till and the employer came up to me and said is this your son in which I said yes.
She then very loudly in front of customers shouted at me and told me “your son told me to kill myself” I explained that my son has AUDHD and sometimes find it hard to communicate, she did not care nor had any understanding of learning disabilities, she then continued in front of customers to tell me that if that happens again he will be asked to leave, again this lady lacks understanding for Neurodiverse children and should consider taking a course to better understand how not to speak to children the way she did let along children that are neurodiverse.
I also believe that she should not have spoken to me (shouted) in front of all the customers at the till the way she did, it should have been addressed privately and most definitely in a calm matter.
One of my sons has ADHD and Autism.
There was a group of children on the blue ball slide.
The employer shouted at the children to get off instead of politely asking them.
My son’s immediate reaction before thinking as he has UUDHD was to say go kill yourself.
The lady then started asking each of the children whose mother this child belongs to.
My son came up to me at the till and the employer came up to me and said is this your son in which I said yes.
She then very loudly in front of customers shouted at me and told me “your son told me to kill myself” I explained that my son has AUDHD and sometimes find it hard to communicate, she did not care nor had any understanding of learning disabilities, she then continued in front of customers to tell me that if that happens again he will be asked to leave, again this lady lacks understanding for Neurodiverse children and should consider taking a course to better understand how not to speak to children the way she did let along children that are neurodiverse.
I also believe that she should not have spoken to me (shouted) in front of all the customers at the till the way she did, it should have been addressed privately and most definitely in a calm matter.
翻译：今天，我带着四个孩子，还有一位带着两个孩子的朋友，一起去了Bullpen。
我的一个儿子患有注意力缺陷多动障碍和自闭症。
当时有一群孩子正在玩蓝色的球型滑梯。
工作人员并没有礼貌地请求孩子们下来，而是冲着他们大喊。
由于患有UUDHD，我儿子在思考之前就立刻脱口而出：“去死吧。”
随后，那位女士开始挨个询问这些孩子各自属于哪位妈妈。我的儿子走到收银台旁找我，这时店主走过来问我：“这是您的儿子吗？”我回答说：“是的。”
随后，她在众多顾客面前大声斥责我，还说：“您儿子叫我去死。”我向她解释说，我的儿子患有AUDHD，有时很难正常沟通。但她根本不在乎，也完全不理解学习障碍是什么。接着，她继续当着顾客的面对我说：如果再发生这种事，就会要求我儿子离开。这位女士依然无法理解神经多样性儿童，她应该去参加相关课程，以便明白绝不应该像那样跟孩子说话——更不用说那些神经多样性儿童了。
我还认为，她根本不应该当着收银台前所有顾客的面对我大喊大叫；这种事情应当私下处理，而且必须以冷静的方式进行。
我的一个儿子患有注意力缺陷多动障碍和自闭症。
当时有一群孩子正在玩蓝色的球型滑梯。
工作人员并没有礼貌地请求孩子们下来，而是冲着他们大喊。
由于患有UUDHD，我儿子在思考之前就立刻脱口而出：“去死吧。”
随后，那位女士开始挨个询问这些孩子各自属于哪位妈妈。我的儿子走到收银台旁找我，这时店主走过来问我：“这是您的儿子吗？”我回答说：“是的。”
随后，她在众多顾客面前大声斥责我，还说：“您儿子叫我去死。”我向她解释说，我的儿子患有AUDHD，有时很难正常沟通。但她根本不在乎，也完全不理解学习障碍是什么。接着，她继续当着顾客的面对我说：如果再发生这种事，就会要求我儿子离开。这位女士依然无法理解神经多样性儿童，她应该去参加相关课程，以便明白绝不应该像那样跟孩子说话——更不用说那些神经多样性儿童了。
我还认为，她根本不应该当着收银台前所有顾客的面对我大喊大叫；这种事情应当私下处理，而且必须以冷静的方式进行。
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