Low morale, average candy
Wilbur Chocolate Retail Store的点评
点评:I wish that I had more positive things to say, but I hope my review helps their staff understand the need for improvement. We arrived on Friday afternoon, and we stopped in, hoping to see the "chocolate museum" that was talked about in things we had read about Lititz. We had trouble finding a staff person who was willing to make eye contact and answer our questions, and it turns out, there is no longer a museum at least according to what they told us. There is only the retail store, which is small and crowded. They were out of several items That we wanted. We came back on Saturday morning on our way out of town by candy. It was supposed to open at 9 AM, but a line had formed when we arrived. It turned out the doors were not actually unlocked as the sales person thought. She was rude to us, and acted as though we had done something wrong. The morale seems to be low among the staff, which may be a reflection of poor management. I don't know that we would go back to the store, although we loved the town.
After all of that, the candy is pretty mediocre.
翻译:我希望我能说更多积极的话,但我希望我的评论能帮助他们的员工了解改进的必要性。我们周五下午到达,然后停下来,希望看到我们在阅读有关利蒂茨的文章时提到的“巧克力博物馆”。我们很难找到愿意与我们进行眼神交流并回答我们问题的工作人员,结果发现,至少根据他们告诉我们的,那里不再有博物馆了。只有零售店,又小又拥挤。他们缺货了我们想要的几件商品。我们周六早上回来买糖果出城。它应该在上午 9 点开门,但我们到达时已经排起了长队。结果发现门并没有像销售人员想的那样锁上。她对我们很粗鲁,表现得好像我们做错了什么。员工的士气似乎很低落,这可能是管理不善的反映。我不知道我们是否会再来这家店,尽管我们喜欢这个小镇。
经历了这一切之后,糖果很平庸。