点评:Our family were booked for 4pm with deposits all paid 2 wks previous. Our booking wasn't confirmed until our deposits were paid to the catering team. We all arrived in 2 taxis to the golf club and what a disaster from the moment we walked in the place was in uproar. People were saying that there was no food. I walked into the main dining room and the carvery place was all empty and people left sitting with no answers. I then walked up to the kitchen to speak to the chef when I asked what's going on he responded with I don't know. A waitress walked past me and said im out of here. I then went to see the girl I paid my deposit to, she was hiding in the corner and blamed the bar staff for taking bookings. However I reminded her that she wouldn't confirm my booking until the deposits were paid so she would know exactly how many were coming. It was a total disaster. So we then had to get 2 taxis back home again which left us completely out of pocket. When I emailed the scrabo golf club I got the response that the catering is sublet and you need to take this up with them. When I responded to their email I'm still waiting another response. It completely ruined our boxing day out with my parents. What should of been a lovely day was absolutely ruined.
翻译:我们一家人预订了下午4点的位子,两周前就付清了定金。直到我们把定金付给餐饮团队,预订才算正式确认。我们一行人分乘两辆出租车到达高尔夫俱乐部,结果从我们踏进门的那一刻起,就乱成一团。有人说没吃的了。我走进主餐厅,发现自助餐区空无一人,人们坐在那里不知所措地离开了。我走到厨房去找厨师,问他到底发生了什么事,他却回答说不知道。一个女服务员从我身边走过,说她要走了。然后我去找了之前付定金的那个女孩,她躲在角落里,把责任推给酒吧的工作人员,说他们接了预订。但我提醒她,只有付清定金后她才能确认预订,这样她才能确切地知道有多少人来。真是糟糕透了。最后我们不得不又打了两辆出租车回家,白白损失了一笔钱。我给斯克拉博高尔夫俱乐部发了邮件,他们回复说餐饮是外包的,需要我跟他们联系。我回复了他们的邮件,但至今仍未收到回复。这彻底毁了我们和父母的节礼日出游。原本应该是美好的一天,却被彻底毁了。