点评:My friend accidentally spilled a drink near the DJ booth and we were asked to leave — fair enough. But at the exit, two security guards grabbed my friend by the neck, shoved him against the wall, and threatened to break his bones if he didn't pay €100 on the spot. He said he was willing to pay but wanted a second to talk to me first — he wasn't allowed to.
When I stepped in to ask what was going on, I was threatened too: they said they'd break my arm, despite me doing nothing but trying to calmly de-escalate. We paid immediately just to avoid getting hurt, and were told never to come back.
I get that security sometimes needs to be firm, but threatening to physically harm guests who are calm and already agreeing to pay is completely out of line. Never coming back, and I wouldn't recommend it to anyone.
翻译:我的朋友不小心把饮料洒在了DJ台附近,于是我们被要求离开——这也可以理解。但在出口处,两名保安抓住我朋友的脖子,把他按在墙上,还威胁说如果他不当场支付100欧元,就要打断他的骨头。他表示自己愿意付款,但想先和我商量一下——然而他们不允许他这么做。
当我出面询问发生了什么时,我也遭到了威胁:他们扬言要折断我的手臂。尽管我一直在努力冷静地缓和事态,我们还是立刻付了钱以免遭伤害,之后还被要求永远不要再回来。
我理解安保人员有时需要强硬一些,但威胁要伤害那些态度平静且已经同意付款的顾客,这种行为完全不可取。我再也不会光顾了,也绝不向任何人推荐那里。