点评:Jack’s Diving Locker (JDL) is not a safe diving company! I am a newly certified diver (Feb 2023) and have done 2 dive tours: 1 in Cancun and 1 with JDL. What a night and day difference between the two tours. I felt very safe and supported on my very first dive in Cancun. Our guide in Cancun went over the dive plan and was focused on our group, checked in all the time and was very supportive. I had a very different experience with JDL. Our guide was Justin and on the boat debriefing he recapped certain hand signals, he said he would check in often to see how much air we had (which he did not), and there was no dive plan and instead he said when someone was at half tank we would turn around. On our first dive we started to go down and I was having issues with my mask. Justin never stopped to verify if everyone was okay before we started the dive. He just descended and started going. Luckily I was with my brother-in-law, who is a master diver. He came over and helped me with my mask and we caught up with the group after the fact. The entire dive, Justin never checked in with us and was too busy taking pictures. It was if we weren’t even on a dive tour and just joining Justin on his own personal dive. I had to go over to him and let him know I was at half a tank. He said okay and we kept diving. Then I told him I was at 800 and he said okay and kept diving. Then I told him I was at 500 and he said okay and kept diving. I felt like he was so lackadaisical about it so I told my brother-in-law and he signaled we would go together to the boat. The second dive was no different. Justin never checked in with us and when I remembered to check my air, I was at 1000. I let Justin know I was less than half a tank and he said okay and kept diving. I let my brother-in-law know and when I was at 600 he said we would go together to the boat. However, we couldn’t see the boat. We let Justin know our plan of buddying up and going to the boat and asked where the boat was. He just pointed and again we couldn’t see anything. I am so glad my brother-in-law was with me because I would have been so stressed if I had to ascend by myself (which Justin made one other guy in our group do). I can maybe see having an advanced group of divers do this, but we signed up for the beginner dive. By the time we made it to the boat I was at 200. My brother-in-law let me know that diving tours can get fined if they allow people to be that low on their air.
Now let’s talk about the crew. What a bunch of unhappy, curmudgeonly group of people. The only happy, outgoing crew member was Anna (she was a joy!). Captain Bob was not helpful. I was struggling getting out of the water and he just stood there and watched. When I was in Cancun, the person helping us out of the water grabbed our tanks and helped pull us up, which was very nice and helpful. I never saw Mongo smile once and he seemed so irritated with everyone. The crew are a group of people that love to dive so they got a job doing it, but they don’t want it to be a job. They just want to dive. My suggestion to JDL is to make it your job. We are paying you for a guided tour. Put away your cameras and focus on your divers and the safety of your divers. I will never recommend JDL to anyone and I am so glad it was not my first dive experience because it might have swayed me away from doing it because I didn’t feel safe or supported.
翻译:Jack’s Diving Locker (JDL) 不是一家安全的潜水公司!我是一名新获得认证的潜水员(2023 年 2 月),已完成 2 次潜水之旅:1 次在坎昆,1 次与 JDL 合作。两次旅行之间的夜晚和白天有多么不同。我在坎昆的第一次潜水感到非常安全和支持。我们在坎昆的导游回顾了潜水计划,并专注于我们的团队,一直在检查并且非常支持。我对 JDL 的体验非常不同。我们的导游是贾斯汀,在船上汇报时,他重述了某些手势,他说他会经常检查我们有多少空气(他没有),而且没有潜水计划,相反,他说当有人在时半坦克我们会掉头。在我们第一次潜水时,我们开始下降,我的面罩出现了问题。在我们开始潜水之前,贾斯汀从未停下来确认每个人是否都还好。他刚刚下降并开始前进。幸运的是,我和我的姐夫在一起,他是一名潜水大师。他过来帮我戴上面具,事后我们赶上了这群人。整个潜水过程中,贾斯汀从未与我们联系,只是忙着拍照。如果我们甚至没有参加潜水之旅,只是和贾斯汀一起进行他自己的个人潜水。我必须走到他身边,让他知道我已经只剩下半罐了。他说好吧,我们就继续潜水。然后我告诉他我的高度是 800,他说好的,然后继续潜水。然后我告诉他我已经 500 米了,他说好的,然后继续潜水。我觉得他对此很懒散,所以我告诉了我的姐夫,他示意我们一起上船。第二次潜水也不例外。贾斯汀从未与我们联系过,当我记得检查空气时,我的气压是 1000。我让贾斯汀知道我还不到半个气瓶,他说好吧,然后继续潜水。我让我姐夫知道了,当我 600 岁时,他说我们一起去船上。然而,我们并没有看到船。我们让贾斯汀知道我们结伴上船的计划,并询问船在哪里。他只是指着我们,但我们又什么也看不见。我很高兴我的姐夫和我在一起,因为如果我必须自己上升(贾斯汀让我们小组中的另一个人这样做),我会感到非常压力。我可能会看到有一组高级潜水员会这样做,但我们报名参加了初学者潜水。当我们上船时,我已经 200 岁了。我姐夫让我知道,如果潜水之旅允许人们如此低气压,他们可能会被罚款。
现在我们来谈谈剧组。真是一群不快乐、脾气暴躁的人。唯一快乐、外向的船员是安娜(她是一个快乐的人!)。鲍勃船长没有提供任何帮助。我挣扎着从水里爬出来,他只是站在那儿看着。当我在坎昆的时候,帮助我们从水中出来的人抓住了我们的水箱并帮助把我们拉上来,这非常友善且乐于助人。我从来没有见过蒙戈笑过一次,他似乎对每个人都很恼火。船员们是一群热爱潜水的人,所以他们找到了一份工作,但他们不希望这只是一份工作。他们只是想潜水。我对 JDL 的建议是让它成为你的工作。我们支付您导游的费用。收起您的相机,专注于您的潜水员和潜水员的安全。我永远不会向任何人推荐 JDL,我很高兴这不是我第一次潜水经历,因为它可能会让我放弃这样做,因为我感觉不安全或没有支持。