点评:I would give a 0 if I could. We rented two golf carts. Our golf cart broke down, and we called. He was supposed to come and get us, we waited an hour, and he never showed. The other golf cart was leaking oil really bad and the brakes wouldn’t work, so we refused to continue driving. We tried to call the police to get some help because no one in the office would answer our call after our initial call. I finally found someone from Emergency Services to help me. He called and he picked right up. The man at the office lied and said I told him the wrong location and he tried calling me several times, all lies! We had to use a cab to get back to the ferry. I called the next day to request a refund. They said she needed to talk to a manager and would email me. They never called me back. I checked my credit card and they even charged me $250 on the deposit! Filing a complaint with my credit card to dispute the charges. Do not rent from them unless you want to have a really bad day! Be sure to read other reviews, and Yelp too, I wish I had!!!
翻译:如果可以,我真想给零分。我们租了两辆高尔夫球车。其中一辆抛锚了,我们打电话过去。他们说会来接我们,我们等了一个小时,他们却没出现。另一辆高尔夫球车漏油很严重,刹车也失灵了,所以我们拒绝继续驾驶。我们尝试报警求助,因为第一次打电话后办公室就没人接了。最后我联系到了紧急服务部门的人。他打电话过来,很快就接了。办公室的人撒谎说我告诉他地址错了,还说他给我打了好几次电话,全是谎话!我们只好打车回码头。第二天我打电话要求退款。他们说需要跟经理沟通,会给我发邮件。结果他们根本没回我电话。我查了信用卡账单,发现他们竟然还扣了我250美元的押金!我已经向信用卡公司投诉,要求他们退款。除非你想倒霉透顶,否则千万别从他们那里租车!一定要看看其他评论,还有Yelp上的评论,我真希望我当初也看了!!!