点评:The female who was stood at the entrance with the security guard was rude when we arrived, this lady was discussing going out on a date with one of the security staff. The lady completely ignored us standing by the entrance point and only acknowledged us when I stepped forward to interrupt them talking.
We attended the same event last year and enjoyed it so much that we decided to come again this year. We paid £116:37 for three of us to attend the event, and we were thoroughly disappointed. We can only imagine that lots of staff had been given the night off due to it being Halloween, as there were hardly any staff around the site and in the compartments. Those compartments which were occupied saw very limited engagement with the 'scare', with one of these only having a security guard present inside undertaking no engagement or scare factor at all. Scares were non-existent!
In another compartment, I was met by a male actor who literally threw a container of water into my face, as I opened the door. I had my coat open at the time and was soaking wet through from my head right down to my torso. I personally do not feel that this is an appropriate 'scare'.
Submitted several complaints which were all received but have had no response or acknowledgment at all. Absolutely disgusting service. I would not go back even if it was offered for free. Don’t waste your money or your time go somewhere else.
翻译:我们到达时,站在入口处和保安在一起的那位女士态度很差。她当时正在和一位保安讨论约会的事。我们站在入口处,她完全无视我们,直到我上前打断他们的谈话,她才注意到我们。
我们去年也参加过同样的活动,非常喜欢,所以今年决定再来。我们三个人花了116.37英镑参加,结果却非常失望。我们猜测可能是因为万圣节,很多工作人员都放假了,因为场地内外和各个隔间里几乎看不到工作人员。那些有人的隔间,所谓的“惊吓”环节也做得非常糟糕,其中一个隔间里甚至只有一个保安,完全没有参与任何互动或制造任何惊吓效果。根本没有所谓的惊吓!
在另一个隔间里,我刚打开门,就被一个男演员直接泼了一脸水。当时我敞开着外套,从头到脚都湿透了。我个人觉得这根本不算什么“吓唬”。
我提交了好几份投诉,他们也都收到了,但至今没有任何回复或确认。服务简直糟糕透顶。就算免费我也不会再去。别浪费钱和时间,去别的地方吧。