点评:Did the 4d3n sembalun-torean private trek w Rinjani Hero. My guide was Joe and he was super helpful and friendly throughout.
The last few hundred meters to the summit nearly broke me because the terrain was no joke, but Joe offered his hand and that really helped steady me on the way up. He also helped me and another friend down the summit as well.
My friend also had a bad leg cramp after day 2 and Joe was always there to support her down the steep sections of the mountain. All in all, Joe took really good care of my entire group of 4 and we really appreciated it. Would definitely recommend Joe as your Mount Rinjani guide.
Communication with RinjaniHero prior to the trek was via WhatsApp and for the most part they were pretty good. However, there is still room for improvement in providing clearer and more proactive information prior to the trip, such as details on who/what to expect at the airport pickup. Like you could give your clients a heads up that there will be a driver holding a sign with the RinjaniHero name, even if you are unable to share exact driver name or details ahead of time.
Overall, we had a great experience. Thanks Joe and the Rinjani Hero team.
翻译:我参加了Rinjani Hero组织的4天3晚的Sembalun-Torean私人徒步之旅。我的向导是Joe,他全程都非常热情友好,乐于助人。
最后几百米的登顶路段险些让我崩溃,因为地形非常陡峭,但Joe伸出手扶住了我,这真的帮我稳住了局面。下山时,他也帮助了我和另一位朋友。
我的朋友在第二天腿抽筋了,Joe一直都在她身边,帮助她安全下山。总而言之,Joe对我们四个人照顾得无微不至,我们非常感激。我强烈推荐Joe作为您的林贾尼火山向导。
徒步之前,我通过WhatsApp与Rinjani Hero联系,他们的沟通总体来说还不错。但是,他们还有改进的空间,比如在出发前提供更清晰、更主动的信息,例如机场接机时会有哪些人和事。比如,您可以提前告知客户会有一位司机举着印有 RinjaniHero 字样的牌子,即使您无法提前透露司机的具体姓名或详细信息。
总的来说,我们的体验非常棒。感谢 Joe 和 Rinjani Hero 团队。