Rudeness Not Necessary! - 坦格尔伍德 (莱诺克斯) - Tanglewood - 1203条旅客点评与比价

Christine O

Rudeness Not Necessary!

坦格尔伍德的点评

2026年08月16日发布于: 海外

点评：Concert 8/15/26 After intermission, my husband and I decided to sit in the row behind us. Nobody was sitting in that row at all even before and after the intermission. We were so sore and he has a back issue and we decided that that would be best to sit there and it would be ok. However, come to find out, the director of the shed named Jason came up and was rude to each of us and yelled out in front of everyone do you have tickets for these seats? before I had a chance to answer? I mentioned it’s after intermission nobody is sitting in these seats And nobody has, he stated we now have someone sitting in these seats. You need to get up and go back to your other seats, he stated. I responded, are you kidding? He yelled no! And walked away while I was still trying to talk to him. There were also many other open seats all around us to the left and behind us. We got up, we went back to our seats then he immediately came back over and removed the chairs that we were sitting in and gave me a dirty look, as I watched. And then two people came and sat in those spots, as he directed them. I was very embarrassed and asked, “ excuse me, what his name was. He responded…, “ My name is Jason the Director, and I said thank you “ and then he yelled out in front of everybody again rudely, you need to stay in the seats that you bought, trying to harass us and I looked at him and stated I do not want to talk to you anymore. Thank you.” Overall, the concert was great however, I thought that was very inappropriate and rude. It was not necessary. He could have accommodated us and asked can I help you? Why are you sitting in these seats? I did complain to another staff member when I went to the restroom. I explained my situation. He suggested I write a review. Be aware if you go to the concert and you get tickets in the Shed, and you sit in an area and you decide you want to sit in a different area, just be aware someone may come up to you and talk to you rudely in front of everybody! Not appropriate customer service!

翻译：音乐会，8月15日，2026年。中场休息后，我和丈夫决定坐到我们后面那一排。其实无论中场前后，那一排都没有人坐。我们俩都累得腰酸背痛，而且我丈夫还有背伤，所以我们觉得坐在那里最合适，应该也没问题。然而，后来我们发现……那个名叫杰森的剧场管理人员走过来，对我们每个人都很无礼。他当着所有人的面大喊：“这些座位上有人买票吗？”我还没来得及回答，就指出中场休息后这些座位就没人坐了。可他坚持说现在有人坐在那些座位上，要求我们起身回到别的座位上去。我反问：“你在开玩笑吧？”他怒吼道：“不是！”然后在我试图继续和他沟通时转身走开了。在我们左边和后方，还有许多空着的座位。我们站起来，回到自己的座位上，随后他立刻走过来，把我们坐过的椅子挪走了，还恶狠狠地瞪了我一眼，而我则在一旁看着。接着，有两个人按他的指示坐到了那些位置上。我感到非常尴尬，便问道：“打扰一下，您叫什么名字？”他回答道：“我叫杰森，是这里的主管。”我道了谢。然而他又在众人面前无礼地大喊：“你们必须坐在自己买票对应的座位上！”试图骚扰我们。我看着他说道：“我不想再和你说话了。谢谢。”总的来说，这场音乐会很精彩，但我觉得他的行为极其不妥且粗鲁。其实根本没必要这样。他本可以礼貌地询问我们：“需要帮忙吗？您为什么坐在这些座位上呢？”我去洗手间的时候也向另一位工作人员投诉了此事。我说明了自己的情况。他建议我写一篇评论。需要注意的是：如果你去听音乐会，买到了Shed区域的票，而当你坐在那里后又想换到别的区域，那么要小心了——可能会有人当着众人的面粗鲁地跟你说话！这种客户服务实在不可取！

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