A very poor experience, unhelpful, held to ransom, need to be more cooperative and customer friendly
Bewdley Pines Golf Club的点评
点评:We signed up for the golf mixed open at Bewdley Pines on 1st June 2025.
We booked a buggy because my partner and I have severe back problems and unable to play without a buggy.
We were told over the phone that it would be £18, so I booked one.
When I got to the course and went to get my buggy I was told it would be £30 not £18, the pro shop were disinterested and unhelpful (it was there mistake over the phone).
I said that I was going to withdraw from the competition and went to speak to one of the organisers.
When I stated the problem and said I was going to withdraw even though we had travelled approx 1.5 hours to get there and it was the club's fault.
Rather than them trying to be helpful as it was the club's fault, I was told that I would not get my entry fee back (£30 that I had paid in advance) because it was the day of the competition.
Therefore we were held to ransom by the club. So rather than losing my entry fee and letting down my playing partners, I had to pay the £30 for the buggy.
An extremely bad experience
A very poor show on behalf of the pro shop and the organisers who were totally disinterested. Last time we play there
翻译:我们报名参加2025年6月1日在比尤德利松树高尔夫俱乐部举行的混合公开赛。
我们预订了一辆球车,因为我和我的搭档都有严重的背伤,没有球车就打不了球。
电话里他们说球车费是18英镑,所以我就预订了一辆。
当我到达球场准备取球车时,他们告诉我球车费是30英镑而不是18英镑,球具商店的人很冷漠,也没有提供任何帮助(这是他们在电话里说的错)。
我说我要退出比赛,然后去找一位组织者。
当我说明情况并表示我要退出比赛时,尽管我们花了大约1.5个小时才到达那里,而且是俱乐部的错。
他们非但没有试图提供帮助,说是俱乐部的错,反而告诉我,由于比赛当天是比赛,我的报名费(我预付的30英镑)是退不出来的。
因此,我们被俱乐部勒索了。为了避免损失报名费和让队友失望,我不得不自己掏30英镑买了辆越野车。
一次极其糟糕的经历
对于专业商店和组织者来说,这真是一场糟糕的演出,他们完全不感兴趣。上次我们在那里比赛的时候