点评:Booked my son’s 1st birthday party here and I’ll never book another party here again. We went yesterday waited for another party come out before we went in at 1:00pm. No juice, no nothing for the kids. Paid £80 to have all the children rushed to eat undercooked hot dogs, raw carrots, tomatoes and spinach in the space of half an hour. The only nice thing was the ice cream. The girls that hosted the party couldn’t have been anymore nicer this is nothing to do with them about the poor service we had. The manger on the other hand was so cheeky and very unprofessional never took a single thing into consideration he even asked one of the staff “the time does state on the website how long the party is” he had no idea him self for being the manager. Refused me any sort of refund and give the kids an extra 15 mins to eat their food, food I wouldn’t feed to a dog. Then give me a £20 apology refund. Very unprofessional & most defiantly isn’t worth the money. The toilets were absolutely rotten for them being kids toilets also!
翻译:我在这里给我儿子订了周岁生日派对,以后再也不会来这里办派对了。我们昨天下午一点去的,等了好久才进去,因为前面那桌客人都出来了。结果什么果汁都没有,什么给孩子吃的都没有。花了80英镑,结果所有孩子都被催着在半小时内吃半生不熟的热狗、生胡萝卜、西红柿和菠菜。唯一好吃的就是冰淇淋。主持派对的女孩们人很好,但糟糕的服务跟她们没关系。经理却傲慢无礼,非常不专业,根本不考虑我们的任何意见。他甚至问一个员工“网站上不是写着派对时长吗?”,他自己作为经理居然都不知道。他拒绝退款,也拒绝给孩子们额外15分钟吃饭,那些食物我连狗都不吃。最后只给了我20英镑的道歉补偿。非常不专业,绝对不值这个价钱。而且,作为儿童厕所,厕所竟然脏得一塌糊涂!