点评:We purchased the Best of Miami and Everglades trip from this company. We stayed at a hotel in Miami Beach and the company employee wrote that they offer pickup from this location. The day before the trip, they wrote that hotel pickup was not possible and indicated a pickup location in Downtown Miami. This meant we had to take a taxi and get there. We got up at 6.30 in the morning, we were with two small children, we missed breakfast. But ok, we arrived at the meeting point, there was no one there. I quickly checked my email and it turned out that at 6:15 they sent a message that the driver would be waiting outside the hotel!
Another taxi, another $40. And we returned to the hotel. The company only apologized by e-mail. Nothing more, no compensation. I will add that the trip is definitely too expensive for what it offers. If you organize it yourself, you will pay 60 percent less. I do not recommend this company. Look for better organizers.
翻译:我们从这家公司购买了迈阿密和大沼泽地最佳之旅。我们住在迈阿密海滩的一家酒店,公司员工写道,他们提供从这个地点接客的服务。旅行前一天,他们写道,酒店接客是不可能的,并指出了迈阿密市中心的接客地点。这意味着我们必须打车去那里。我们早上 6:30 起床,带着两个小孩,错过了早餐。但是,好吧,我们到达了会面地点,那里没有人。我迅速查看了我的电子邮件,结果发现他们在 6:15 发来消息说司机会在酒店外等着!
又打了一辆出租车,又花了 40 美元。我们回到了酒店。该公司只是通过电子邮件道歉。仅此而已,没有赔偿。我要补充一点,这次旅行绝对太贵了,不值这个价钱。如果你自己组织,你会少付 60%。我不推荐这家公司。寻找更好的组织者。